The IT Manager is responsible for leading the IT infrastructure and support for the business, emphasizing network and cyber security. This position develops the strategy and delivers a stable and secure environment to support the needs of a business spanning multiple sites within the US and across the globe. Through effective management, a service-oriented leadership style, and a drive for continued improvement, this position has the potential to continue the growth of a strong team, enabling success for the company.
The company has a competitive benefits package, including a 401k plan with a company match. While this position is based in Bell County, Texas, some travel to other business sites is expected (up to 25%).
KEY RESPONSIBILITIES
Oversight of comprehensive cyber security tools and processes to protect the business from threats, including the following:
Oversee daily security operations, manage alerts, and coordinate with incident response teams to mitigate threats.
Develop and enforce security policies. Ensure compliance with industry standards and regulations (e.g., NIST, ISO 27001).
Develop and deliver cybersecurity training programs. Foster a culture of security awareness.
Design, maintain, and improve network and security implementations using best practices in design, configuration, monitoring, and troubleshooting for IP networks.
Continue to maintain, update, and ensure the server/network infrastructure delivers an uptime of 99.9%. (SLA)
Supports projects, assesses the effectiveness of network, infrastructure, and ICS environment security, and, together with involved stakeholders, determines the solution strategy for detected security posture within this scope.
Daily monitoring of network utilization and security vulnerabilities.
Maintain the company's servers and network services such as Active Directory, DHCP, DNS, O365, and Azure.
Ensure the technologies are updated with current, stable, and compliant architecture and applications meeting enterprise standards.
Maintain accurate and relevant system and network diagrams and documentation as changes are implemented.
Develop and maintain playbooks for network and server updates as required to maintain a secure and stable system environment.
Develop, maintain, and perform routine disaster exercises to ensure backup links to sites and disaster recovery procedures are kept in practice.
Responsible for troubleshooting and resolving all network issues falling between OSI Layers 1-7.
Oversee support for Windows servers, workstations & other troubleshooting needs.
Recommend the selection, design, development, configuration, implementation, and maintenance of business solutions.
Oversee vendor management across various service providers, including outsourced MSP providers, telecom, software, etc..
Maintain business relationships with business technology partners to support managing the company footprint.
Support IT Applications and infrastructure for ERP systems.
Participate in On-call rotation to support the company's various time zones and assist manufacturing staff during extended shifts.