About Us: Since 1976, Harbour has been synonymous with luxury outdoor furniture. Born in Australia and now based in the US, we're a global leader in luxury outdoor design.
Responsibilities & Duties:
Plan and Develop the Project Idea. Every Project starts as an idea.
Answer incoming phone/email inquiries regarding potential purchases, while regularly updating your sales reps and including them in all email communication
Creating sales quotes when requested which include pricing, lead times, stock availability, shipping costs, etc
Reviewing RFPs/RFQs and processing Contract/Hospitality PO's
Sending payment requests and relaying payment information to clients
Reviewing requests for COM (Customer's Own Materials) upholstery, providing COM requirements, and confirming COM production details from the client.
Updating clients on changes to the ETAs of their orders, as well as troubleshooting issues caused by delays
Creating and processing swatch/catalog/merchandise orders for clients when requested
Creating claims for damaged, defective, or otherwise incorrect furniture deliveries, and working with the warehouse and purchasing teams to resolve claims
Qualifications:
Two years of experience
Strong attention to deadlines and guidelines
Proven success working with larger scaled projects