Terms of Employment • Contract, 12 Months • This position is 100% onsite in Owings Mills, Maryland. • The shift for this position is 8:00 AM to 8:30 AM - 4:30 PM to 5:00 PM (ET).
Overview & Responsibilities
Our client, a well-established health insurance provider, is seeking two detail-oriented Billing Technicians to join their Billing & Collections team. This back-office role is ideal for candidates with experience in medical billing, accounts receivable, and account reconciliation who are looking for a dynamic and collaborative environment. The position includes four-to-six weeks of comprehensive training with a Senior Billing Technician to ensure a smooth transition into the role. Key responsibilities include: • Reconciling groups of member accounts, identifying and resolving discrepancies efficiently. • Processing refunds and adjustments to member accounts accurately. • Performing scheduled collections several times per month, ensuring compliance with established guidelines. • Supporting accounts receivable processes, including reviewing and managing outstanding balances. • Working with healthcare and health insurance terminology to review billing statements and account records. • Utilizing strong Excel skills to manage, analyze, and reconcile data related to member billing and payments. • Assisting with occasional inbound calls from internal stakeholders to address account-related inquiries. • Maintaining accurate records of all activities in the system and contributing to process improvements where applicable.
Required Skills & Experience • At least 1+ year of recent experience in medical billing and collections. • Proven experience with account reconciliation and accounts receivable processes. • Strong working knowledge of Microsoft Excel, including functions, formulas, and data management. • Familiarity with healthcare or health insurance terminology and procedures. • Attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
Preferred Skills & Experience • Prior experience in a back-office role supporting billing or collections functions. • Exposure to inbound call center environments, even if not the primary focus of previous roles. • Demonstrated ability to adapt to new systems and processes quickly.