Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Responsible for capacity, storage planning, and database performance
Qualifications for System Administrator:
Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
3-5 years of database, network administration, or system administration experience
System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
Certifications from CompTIA or Microsoft certifications or Cisco or HP are all a plus
Working knowledge of virtualization, VMWare, or equivalent
Strong knowledge of systems and networking software, hardware, and networking protocols
Experience with scripting and automation tools
Experience in a GovCloud environment
A proven track record of developing and implementing IT strategy and plans
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols