Family Engagement Coordinator at BCFS in Lufkin, Texas

Job Description:

It's a great feeling to work for a company that does so much good for others around the world!



Education: Preferred - Bachelor's degree in social services or a related field, associate's degree with 2 years' experience or 4 years of related experience.



Experience: Required - Required 1 year of experience teaching, and/or facilitating curriculum-based instruction.



Supervises: None



Summary: The Family Engagement & Education Coordinator is responsible for using sound professional judgment and best practices to ensure quality services are provided to the service population while maintaining compliance with
established program standards.


To successfully perform this job, the employee may be expected to perform the
following, with or without reasonable accommodations in accordance with the
Americans with Disabilities Act of 1990:



Essential Functions:
1. Provides targeted outreach and recruitment of participants for Family Resource Center activities to identify underserved populations.
2. Conduct surveys among program participants to identify needed topics for education.
3. Provide training and support for families to conduct outreach on behalf of the program.
4. Collaborate with community partners to host topic-based workshops and sessions for program participants.
7. Facilitate group-based parent education sessions, workshops, and support groups.
8. Provide/facilitate training for families on self-advocacy and leadership.
9. Disseminate educational material tailored to meet the needs of enrolled participants.
10. Attends community events to perform outreach, and recruitment.
11. Establish and maintain a trusting and professional working relationship with families by providing regular contact.
12. Record all group and individualized services and activities in a complete, concise, and timely manner utilizing program forms into PEIRS (DFPS) and Salesforce (BCFS) software.
13. Meet with supervisor on a bi-weekly basis to evaluate status of families on caseload.
14. Meet all deliverables as outlined in the contract.



Measurable Deliverables:
1. Facilitate education sessions and support groups once a month (in-person, virtual, or hybrid).
2. Collaborate with Program Director and Resource Navigator to provide family activities/ workshops, basic needs, and caregiver support groups to 327 families annually.
3. Provide referrals, and other support services to participants .
4. Document all attendance on a weekly basis in PEIRS and Salesforce.
5. Attend all required annual trainings.
6. Develop updates, reminders, and community education information on a monthly basis.
7. Maintains BCFS HHS professional and ethical standards of conduct outlined in the BCFS employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with the required dress code at all times.



Credentials, Skills and Abilities:
1. Maintain current licenses and certificates required for the position including but not limited to:
• First Aid
• CPR
2. Pass a pre-employment drug screen and random drug screens and maintain emotional control, and professional composure, at all times.
3. Provide proof or work eligibility status upon request.
4. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years)
5. Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural and
socio-economic characteristics.
b. Communicate effectively in writing and verbally in English and Spanish.
c. Work in a fast-paced environment.
d. Maintain computer literacy required to meet the responsibilities of the position.
e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
f. Travel as needed.
g. Manage time effectively and efficiently.
6. Bilingual (Spanish)


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time


Here at BCFS Health and Human Services, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!


BCFS Health and Human Services, is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.


BCFS Health and Human Services, is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of BCFS Health and Human Services, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!



EEO Statement



It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.


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