Zapcom is a 10 years old, global product engineering and technology solutions company headquartered in the US (United States) that specializes in boutique customer-centric solutions.
We work with clients across industries like banking/fintech, e-commerce, retail, travel, transportation, and hospitality to help them achieve their business objectives through innovative technology solutions.
We are seeking a highly skilled Technical Product Manager (TPM) or Product Owner (PO) to drive the product strategy, development, and delivery for [company/product]. In this role, you will work cross-functionally with engineering, design, marketing, and business teams to define, prioritize, and execute the product roadmap. The ideal candidate is a detail-oriented problem-solver with a strong technical background, excellent communication skills, and a passion for delivering innovative products that meet user needs.
Key Responsibilities:
Product Strategy & Vision:
Define and articulate a clear product vision, strategy, and roadmap that aligns with business goals.
Collaborate with stakeholders to understand market trends, customer needs, and technical requirements.
Ensure the product's technical solutions address both user pain points and business objectives.
Product Backlog Management:
Create, prioritize, and maintain a well-defined product backlog, ensuring that the team delivers high-quality features.
Break down complex problems into manageable tasks for development teams.
Regularly review and refine user stories and requirements with stakeholders and development teams.
Cross-Functional Collaboration:
Work closely with engineering teams to translate product requirements into technical specifications and user stories.
Collaborate with UX/UI designers to ensure that product features are user-friendly and visually appealing.
Facilitate communication between technical teams and non-technical stakeholders (e.g., marketing, sales, customer support).
Product Delivery:
Lead the product development lifecycle from ideation to launch, ensuring that features are delivered on time and within scope.
Make data-driven decisions, using analytics to guide product improvements and enhancements.
Manage trade-offs between scope, schedule, and resources to deliver product milestones efficiently.
Stakeholder Management & Communication:
Maintain strong relationships with key stakeholders, including customers, business leaders, and development teams.
Communicate progress, challenges, and changes to all relevant stakeholders.
Organize and lead product demos, reviews, and presentations for stakeholders.
Continuous Improvement:
Monitor product performance and user feedback to identify opportunities for product improvements.
Iterate on the product roadmap based on insights gathered from users and stakeholders.
Stay informed about industry trends and emerging technologies to ensure the product stays competitive.
Required Qualifications:
Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).
Proven experience as a Product Manager or Product Owner, preferably in a technical or software-driven environment.
Strong technical background and understanding of development processes, ideally with familiarity in Agile or Scrum methodologies.
Experience in creating detailed product requirements, user stories, and functional specifications.
Excellent problem-solving skills and ability to make data-driven decisions.
Strong communication skills, with the ability to present complex ideas to both technical and non-technical audiences.
Experience in collaborating with cross-functional teams (engineering, design, sales, etc.) to drive product success.
Preferred Qualifications:
Experience with specific technical domains such as [Cloud, AI/ML, APIs, etc.].
Familiarity with tools such as JIRA, Confluence, or similar product management and collaboration platforms.
Prior experience in Agile/Scrum roles such as Scrum Master, Product Owner, or in related technical project management roles.