Come join the fastest growing trailer dealership in the country! At All American Trailer, we pride ourselves in our company culture, offering great hours, numerous benefits including health, dental, vision, life insurance, 401k, PTO and paid holidays!
Job Overview:
The General Manager is responsible for the overall management of all aspects of a store location. This includes ensuring that customer satisfaction, quality control, performance improvement and efficiency are maintained at all times while maintaining an excellent level in both operational and financial results. The General Manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.
Responsibilities include:
Hiring, training, and managing employees
Manage day to day business operations at store
Keeping a record of accounts and financial information
Focusing on customer retention by building relationships
Managing and controlling costs
Evaluate performance and productivity
Manage accounts to ensure excellent customer service
Overseeing goals and objectives for each department
Implementing a marketing and department plans to promote business
Managing customers using CRM programs.
Understanding key customer individual needs and addressing these.
Collect deposits and final payments from customers
Assist with customers with the signing of documents
Allocate, track, and verify orders for new trailer sales
Requirements:
Proven experience as a General Manager or similar executive role
Outstanding organizational and leadership skills
Knowledge of business processes and functions (finance, HR, procurement, operations etc.)
Excellent communication skills
Strong analytical ability
Strong work ethic
Problem-solving aptitude
BSc/BA in Business or relevant field; MSc/MA is a plus