The goal of this role is to be a 6-month contract to hire, looking for someone to grow within their career. This is going to be on site 5 days a week in Rosemount, MN! Looking for someone that has great communication skills, that can hit the ground running!
Start Date: ASAP
Pay Rate: $33.00- $35.00
Position: Desktop Support Analyst
Duration: 6-month contract to hire
Conversion Salary: $65,000-$70,000 - there is no flexibility on this!
Location: Rosemount, MN
Schedule: 5 days a week ONSITE, hours 7am-4pm
Interview Times: December 9th, 11th, and 12th
MUST-HAVE:
Experience supporting Windows OS environments and setting up PC devices
2+ years of experience troubleshooting hardware and software related issues
Workstation support (printers, physical desktops, scanners, phones, etc.)
Experience providing direct (remote or in-person) technical support to customers
Experience with using and supporting Microsoft 365 products and services, including MS Teams and SharePoint
Experience using ServiceNow for tracking incidents and requests
Experience using Microsoft SCCM and/or Microsoft Intune
Experience with PowerShell scripting
Experience managing accounts in Active Directory and/or Azure AD
Experience in process control and/or industrial environments.
Experience in supporting an enterprise environment or industrial/plant environment*
Day-to-Day:
Insight Global is seeking a Desktop Support Analyst to join our Endpoint Services Team in Rosemount, MN. This position will allow the opportunity to support internal customers both remotely and in person with various different hardware/software related issues. You will be responsible for setting up and supporting Windows workstations and peripheral devices (e.g., monitors, docking stations, etc.), VoIP phones and conference room technologies, occasionally installing (rack/cable) servers and network switches, etc. This is a customer facing role, where you will have the opportunity to build strong relationships with customer, peers, and suppliers. You will also be working hand in hand with neighboring infrastructure teams and will likely be able to grow your professional skills in networking, servers, cybersecurity, etc. This position is onsite 5 days a week in Rosemount, MN.