Hybrid schedule in San Diego, CA (candidates MUST be local!)
Type of Employment: 6-month contract to start (full-time, 40 hrs/week)
**Please check the compensation range prior to applying to ensure alignment
Position Overview: Our client is hiring a senior-level content designer who is confident owning the end-to-end content strategy and execution on AI-first tax prep. In this role you'll focus on crafting the next evolution of tax prep by bridging AI-first capabilities a human-directed voice and tone. You'll also work across functions, teams, and business units to create seamless, intuitive, and scalable end-to-end experiences.
Ideal candidate will:
Have demonstrated experience writing UX content for complex software products (min. 3 years exp).
Have genAI content strategy and design experience, demonstrated across a range of AI solutions.
Collaborate with your cross-functional team, and thrive in a focused, iterative design environment.
Write spot-on content for every screen, choosing the right tone, structure, and voice.
Value the balance of words to visual elements, content density, and highlighting customer benefits
Demonstrate your understanding of design strategy, data guidance, and research inputs.
Show us how you've solved problems while also driving conversion and revenue.
Skills:
Required skills:
UX writing skills: 3-5 years experience as content designer or UX writer, working on consumer
software products. Tools include Figma, or similar.
Collaboration: Experience working closely with product designers, user research, engineering,
analytics and other cross-functional stakeholders.
Initiative: Ability to manage own projects; work within tight time deadlines; and comfortable
receiving, responding to, and incorporating feedback.
Nice-to-haves:
Experience writing for AI, tax, customer service, or other fintech product
Experience with UX design and user research practices.
Role Details
Location: San Diego
Education/Experience: Bachelor's degree or commensurate experience, 3-5 years industry
experience, must submit writing samples or a portfolio
Software/Apps: Figma, Sketch or similar; Google Docs, Sheets, Slides