Job Summary: The Senior Vice President Operations is responsible for overseeing the overall operations, strategy, and financial performance of AFIMAC US, INC. This role combines executive leadership with operational management to drive business growth, optimize performance, and ensure the alignment of strategies with company goals.
Key Responsibilities:
Strategic Leadership:
Develop and execute strategic plans to achieve company objectives and drive long-term growth.
Align departmental goals with overall business strategy and vision.
Foster innovation and continuous improvement within the organization.
Operational Management:
Oversee daily operations and ensure the efficiency and effectiveness of business processes.
Implement operational best practices to enhance productivity and quality.
Manage and optimize resource allocation, including budgets, staffing, and technology.
Financial Oversight:
Develop and manage budgets, financial forecasts, and performance metrics.
Monitor financial performance and implement strategies to achieve financial targets.
Ensure compliance with financial regulations and company policies.
Team Leadership:
Lead, mentor, and develop management and key personnel.
Foster a positive and collaborative work environment.
Set performance goals, conduct performance reviews, and provide feedback.
Business Development:
Identify and pursue opportunities for business growth and expansion.
Build and maintain relationships with key stakeholders, clients, and partners.
Collaborate on the development and execution of marketing and sales strategies.
Customer Focus:
Ensure high levels of customer satisfaction and service excellence.
Address and resolve customer issues and concerns in a timely manner.
Analyze customer feedback to inform business improvements.
Compliance and Risk Management:
Ensure adherence to industry regulations, company policies, and legal requirements.
Identify potential risks and develop mitigation strategies.
Oversee internal audits and compliance programs.
Reporting and Communication:
Prepare and present reports on business performance, strategic initiatives, and operational issues to the executive team and board of directors.
Communicate effectively with internal and external stakeholders.
Qualifications:
Education: Bachelor's degree in Business Administration, Management, or a related field; MBA or advanced degree preferred.
Experience: Minimum of 5-10 years of experience in senior management roles, with a proven track record of success in strategic planning and operational management.
Skills:
Strong leadership and team-building abilities.
Excellent strategic thinking and problem-solving skills.
Proficiency in financial management and budgeting.
Outstanding communication and interpersonal skills.
Ability to work effectively under pressure and manage multiple priorities.
Personal Attributes:
Visionary thinker with a strong business acumen.
Adaptable and resilient in a dynamic environment.
Results-oriented with a focus on achieving goals and driving performance.