Change Management Specialist at Northern Trust in Chicago, Illinois

Job Description:

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

We are searching for a Change Management Specialist.

The key responsibilities of the role include:

• Defines and manages multiple phases of major projects for a business area. Determines resource needs, recommends test strategies, and develops cost benefit analysis. Manages and implements projects. Oversees all project activities and provides status reports.


• Interacts with technology, product management, and operations to formulate and implement solutions to enhance existing services, create new client deliverables, or improve processes.


• Identifies impact of changes and processes on staff; analyses the change, facilitates acceptance of change through training and communication. Provides ongoing support for the solution.


• Reviews documents, existing procedures, and processes and recommends where automation or improved processes can be implemented. Designs/develops new procedures when appropriate.


• Prepares detailed system specifications for proposed automated processes and systems enhancements.


• Sets and maintains project schedules, monitors progress toward completion of project and adjusts schedule or tasks as needed.


• Evaluates the quality and effectiveness of new processes, systems and/or modifications to existing solutions. Coordinates testing of new systems and systems modifications.


• Determines vendor requirements, reviews and compares vendor services and products, and makes recommendations to management.


• Leads others to solve complex problems.


• Uses sophisticated analytical thought to exercise judgement and identify innovative solutions.

The successful candidate will benefit from having:

• Requires specialized depth and/or breadth of expertise in own job discipline or field


• Interprets internal/external business challenges and recommends best practices to improve products, processes, or services


• Communicates difficult concepts and negotiates with others to adopt a different point of view

• An understanding of regulators' requirements and expectations regarding data needs for risk related data and the reporting of risk data


• An understand of risk management frameworks


• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.