Patient Services Specialist - 17/hour at Beacon Hill Staffing Group, LLC in Charlotte, North Carolina

Job Description:

Patient Services Specialist - 17/hour



Specialty doctor's office in Ballantyne is looking for a Patient Services Specialist. Open ended contract with a strong chance for temp to perm. Regular business hours.


Role and Responsibilities:

• Greets and registers patients.


• Verifies and reviews patient demographic and insurance information for accuracy, completeness, obtains patient signatures and scans patient insurance cards.


• Enters data on any updates/changes in insurance information and demographics. Provides patients with HIPAA information and answers basic questions concerning their insurance.


• Assembles patient charts, new and established, with face sheet, charge ticket, scribble sheet and physician specific forms and initiates charts to the clinic.


• Reviews schedules for next day appointments for needed information, due balances and needed referrals. Obtains authorization if required.


• Schedules new and recheck appointments for patients when necessary.


• Oversees waiting area, reports problems or irregularities to practice manager/team leader.


• Answers phone, screens calls, takes messages and provides information in pleasant and helpful manner.


• Maintains patient flow.


• Scans appropriate information into electronic health record.


• Notifies patient of the need of insurance authorizations when necessary.


• Posts charges into EHR according to charges marked on encounter form. Obtains missing information from provider.


• Accepts cash, check and credit card payments from patients at time of service according to the TOS policy.


• Collects past-due balances or refers patients to appropriate person for payment plan set-up.


• Follows Time of Service and ED policy for collection of payments


• Balances cash drawer at the beginning and end of each day and as required during the day.


• Prepares end of day paperwork and places in designated area.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.



California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/


Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:


Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.


Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.


Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .


We look forward to working with you.


Beacon Hill. Employing the Future (TM)
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