Administrative Assistant - Student Financial Services at Indiana Tech in Fort Wayne, Indiana

Job Description:

Job Details

Job Location: Fort Wayne Campus - Fort Wayne, IN

Position Type: Full Time

Education Level: Associate's Degree Preferred

Job Category: Admin - Clerical

Indiana Tech is a thriving, independent, teaching-oriented university that delivers career-oriented programming in a wide variety of disciplines including business, engineering, computer sciences, criminal justice, cybersecurity, marketing, health sciences, communication, and helping professions. Indiana Tech enrolls nearly 1,500 students in its traditional undergraduate programs on its picturesque main campus, and nearly 5,000 students in its adult and online program. We offer degrees at the associate, bachelor's, master's, and doctoral levels and undergraduate and graduate certificates.

Over 41% of our students are either globally or domestically diverse; this contributes to our unique vibrant and inclusive campus community. All academic programs are designed to provide students with relevant and practical experiences, including an emphasis on internships. The university is accredited by the Higher Learning Commission.

Indiana Institute of Technology embraces diversity and equal opportunity intentionally. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diversity and inclusion among our employees is critical to our success with respect to educating our students to become global citizens. Indiana Tech is an Equal Opportunity Employer.

Indiana Tech has big plans for its future. Learn more at Indiana Tech Strategic Plan.

The Administrative Assistant is responsible for the Student Financial Services front desk and providing clerical support to the department.

Essential Duties & Responsibilities

• Student Financial Services Front Desk


• Cash Handling


• Receipting


• Respond in a positive manner to telephone calls, and e-mails and interface with administrators, faculty, staff, parents, students, alumni, vendors, and visitors


• Maintain office files


• Operate standard office equipment


• Receive and dispatch mail


• Greet clients, answer telephone, respond to department e-mails, and provide directions or information


• Deliver or pick up documents, equipment, or supplies


• Review documents to ensure proper format and data


• Process purchase orders according to Student Financial Services practices


• Work with multiple offices across campus

Qualifications

• Associate degree or certificate in office management preferred


• Ability to work independently and maintain confidentiality


• Good interpersonal and communication skills


• Working knowledge of Financial Aid preferred (Federal & State)


• Exemplary customer service skills


• Organization and time management skills


• Ability to multi-task and work in a team environment


• Strong written and verbal communication skills


• Computer Skills:
  
  
  • Word: Advanced
  
  
  • Excel: Intermediate
  
  
  • Jenzabar: Intermediate
  
  
  • Info Maker: Intermediate
  
  
  
  

Experience

Minimum one year experience in clerical role preferred

Working Conditions

Work is normally performed in a typical interior/office work environment. The office may be open for extended hours.

A resume and cover letter is required in the application process. The position remains open until filled. Review of materials will begin immediately.