Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.
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Job Summary
The Sales Manager provides leadership to a team to manage the customer value stream from prospecting to close of business through excellent customer service while meeting or exceeding revenue targets.
The Sales Manager manages two functional areas; 1) Outside Sales team responsible for prospecting to closing business and 2) a best-in-class Estimating department to meticulously complete take-offs, pricing and quotes through partnering with other key Oldcastle Infrastructure (OI) functional areas such as production, engineering and transportation in a timely manner.
The Sales Manager is charged with assembling and leading a team to identify and capitalize on opportunities while providing an excellent customer experience.
Job Responsibilities
Manages and mentor a team of O.S.R's that will spend 95% of their time on the road in-front of contractors, developing relationships, maintaining specifications and closing businesses while also driving OI interests (standards vs. specials) in the marketplace.
Manage and mentor a team of Estimators towards completing take-offs and quotes while also maintaining response time that aligns with the customer expectations.
Implements and manages a system that generates leads through professional sales tactics and networking within the engineering and contractor community.
Develops and implements strategic sales plans to accommodate sales goals.
Reviews market analytics to determine customer needs, market-based pricing, and discounts.
Responds to customer's needs in a focused and service-oriented manner, quickly addressing issues to provide positive results, demonstrating knowledge of our customer's business needs and expectations, effectively applying knowledge and skills to problem-solve individual circumstances.
Implements and manages systems that provide complete and accurate quotes that are consistently formatted and provided within a timely manner, tailored to the customer's project needs.
Provides market-based pricing based upon O.S.R. and Est. feedback, meticulously tracking won/lost jobs and having a general pulse on the marketplace. Maintain and update in real time, market-based price list for O.S.R.'s and Estimators to work from. Ensures each team manages their time appropriately.
Reviews sales team quotes in excess determined amounts with A.C.D to ensure pricing consistency.
Provides professional and timely communication with internal departments to ensure seam-less customer service support (engineering, purchasing, production, delivery, accounting).
Routinely completes ride along with O.S.R.'s for customer and jobsites visits to strengthen relationships, gather market information, learn of new opportunities, and show Oldcastle's value as a business partner.
Develop and maintain a strong base of product knowledge and explores potential new product opportunities.
Required Competencies
Coaching and Developing Others - Provides quality time and planned commitment to direct reports and provide processes and opportunities for them to understand their strengths and limitations in relation to a range of high-quality and relevant competencies.
Deliberative Decision Making - Gathers, considers, and evaluates all relevant information to make logical conclusions before being moved to action.
Driving Results - Motivates individuals to achieve and exceed goals by establishing accountability, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback.
Business Acumen - Makes sound business decisions based on a strong understanding of the company's business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area.
Composure and Resiliency - Able to deal effectively with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
Negotiating - Identifies key bargaining points for all parties and works effectively toward win-win solutions.
Relationship Building - Develops effective long-term professional interactions with others based on trust: trust that they will always work toward the best interest of those involved and that they are sufficiently competent to provide positive results.
Key Performance Measurements
Team Sales Revenue Target by segment, geographic territory and account.
Team's use of discount authority.
Job Requirements
Bachelor's Degree required.
Industry experience preferred.
5+ years sale management experience in industrial or construction environment.
Proficient in Microsoft Office programs (Word, Excel, Outlook) and CRM software.
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.