Community Relations Representative II at Elevance Health in Latham, New York

Job Description:

Community Relations Representative II




Location: Upstate New York, specifically the counties of Albany, Saratoga, Schenectady, Rensealear, and Sullivan



This position is primarily field-based. You can expect to spend 4 days a week traveling an assigned area, participating in community events, and interacting with the Medicaid population. The remaining 1 day per week will be spent working remotely from home.


The schedule is event-dependent, which may require some evenings and weekends. However, as you are responsible for planning and scheduling the events you attend, you will have some flexibility in setting your schedule.


The Community Relations Representative II is responsible for developing and maintaining new contacts and/or partnerships in the community.



How You Will Make an Impact

• Leads and manages strategies within a specific territory or business initiative.
  
  


• Acts as liaison with community advocacy groups that impacts target population.
  
  


• Identifies, develops and builds relationships with community organizations, provider offices, and faith-based organizations; performs activities to enhance presence in the community.
  
  


• Assists members and potential members with benefit and/or enrollments inquiries.
  
  


• Identifies cultural issues regarding current and potential members and communicate issues to management.
  
  


• Tracks all marketing and engagement activities and maintains information database.
  
  


• Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.
  
  

Minimum Requirements:

• Requires a HS diploma or equivalent and a minimum of 2 years of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background.
  
  


• A valid driver's license and access to a motor vehicle with valid motor vehicle insurance are required.
  
  

Preferred Skills, Capabilities, and Experiences:

• AD or BA/BS preferred.
  
  


• Knowledge about provider network that supports the delivery area, knowledge of plan and/or competitors value-added benefits preferred.
  
  


• State health insurance licensure is preferred.
  
  

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $48,817.60 to $73,216.00.


Locations: New York


In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.


* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.


Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Apply Now