Service Delivery Processing Specialist at ADP in San Dimas, California

Job Description:

*ADP is hiring a Tax Processing Specialist.

Are you ready to join a company offering career advancement opportunities throughout your career journey?

Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?

Are you looking for an inclusive environment with a culture of collaboration and belonging?

Well, this may be the role for you. Ready to make your mark?

In this role, you will perform amended filing functions as assigned. Meets both quality and production standards established for this level. Respond to Agency, Payroll Center and Client inquiries in a professional and timely manner. Monitor established turnaround guidelines.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

What you'll do:

File/Original, Late original and amendment tax returns timely in accordance with Agency, Region and Client requirements.
Research client, agency and payroll center inquiries and respond in a timely, accurate and professional manner.
Complete special projects as assigned by supervisor.

Assist in training of new employees and procedures.
Develops and updates current filing/research records and procedure.
Telephone contact with internal and external areas.
Performs other related duties as assigned by management.

TO SUCCEED IN THIS ROLE:

Thorough knowledge of research and filing procedures and resources.
Thorough knowledge of the automated tax system.
Strong analytical and mathematical skills.
Meets deadlines with accuracy.
Organizational skills are a must.
Good written and verbal communication skills.
You can work overtime hours during peak seasons upon approval.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

High School diploma required
At least 4 quarter ends of multi-jurisdiction filing experience.
Experience noted above, OR

Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.