IT Integration Specialist at Kforce Inc in Minneapolis, Minnesota

Job Description:

RESPONSIBILITIES:

Kforce's client in Minneapolis, MN that is seeking an Integration Analyst to aid in integration strategy and execute on customer integration and technical work needs. This is a customer-facing role that requires interfacing directly with customers and prospects to both understand their technical account requirements and deliver identified solutions. The IT Integration Specialist will help clients with program setup within the first 90-180 days.

Responsibilities:

• Create and update productized and custom integrations with customer for example: QuickBooks Online, Netsuite, Sage Intacct, Okta, Onelogin, etc.


• Document integrations and technical processes for onboarding customers onto new platform


• Work closely with our feature teams to validate new integrations


• Manage a task list of implementation tickets for delivery of various integrations, file setup, or other technical work


• Follow up directly with customers when additional information is needed to complete a task


• Document the process for all technical work that is completed in order to create a process that is scalable


• Determine an appropriate integration strategy based on patterns in customer needs; This could include identifying API integrations we should productize next, working with Product to create internal tools for building files, uploading data, or other tasks that currently are done manually


• Maintain a line of communication with customers who have existing integrations to ensure consistent delivery of the data they needs (HRIS, Card Feeds, ERP integrations, flat files, etc.); provide maintenance on these integrations where necessary

REQUIREMENTS:

• To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed


• Relevant education and/or training will be considered a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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