APCo Multi-Family - Field Manager I at Franklin Energy in Roanoke, Virginia

Job Description:

As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals.

We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve.


Position Summary

The Field Manger I is primarily responsible for overseeing and managing all personnel who perform program installations and assessments for our customers. This includes all Field Supervisors, Field Technicians, Direct Installers, and Energy Auditors.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Hire, train, and lead a group of skilled technicians to conduct direct installations, site assessments, and air sealing
• Oversee multiple crews of field personnel to ensure the proper installation of energy efficiency or demand response equipment
• Maintain a high level of knowledge regarding air sealing and direct installation
• Manage quality control for all installations performed by field staff
• Coach and mentor team members to improve services and train them on new technologies and techniques
• Identify and schedule internal and external training opportunities to develop staff
• Be responsible for inventory control of direct installation and air sealing product, individual tools, team tools, and fleet vehicles
• Daily travel to pre-scheduled appointments
• Work with program and corporate staff to create effective and new marketing strategies
• Be a member of several working groups that will coordinate programs with other organizations working in the program
• Oversee and approve the processing of energy efficiency project paperwork through program tracking systems
• Prepare monthly and weekly activity reports to include projects completed, energy savings attained, issues, future projects, and inventory statuses
• Lead presentations promoting energy efficiency programs for targeted groups of customers or trade allies
• Create and manage budgets associated with the direct installation and weatherization programs
• Ensure the safety and monitor the use of proper safety procedures for all field staff
• Conduct performance reviews of all direct reports
• Provide a professional appearance appropriate for a representative of our company and the Utility

Position Requirements

Education and Experience

• High School diploma or equivalent
• Advanced degree - preferred
• 3 - 5 years of experience required in the electric or natural gas utility industry, facilities management, HVAC design or sales, residential, commercial, and/or industrial lighting, or conservation and energy management. Weatherization knowledge - a plus

Required Skills, Knowledge and Abilities

• Strong customer service and communication skills
• Must be able to handle a wide work variety and work in a fast-paced environment
• Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
• Ability to identify and resolve project application issues with customers and trade allies
• Proficient in Microsoft Office, specifically Word, Excel and Outlook
• Strong data entry skills in entering information in tracking systems/databases
• Ability to communicate effectively, both verbally and in writing with customers, clients and employees
• Ability to analyze and interpret data and solve practical problems
• Knowledge of mathematical concepts such as fractions, percentages, and ratios
• Committed to diversity and inclusion
• Reliable transportation

Licenses & Certifications

• Valid driver's license

Travel Requirements

• Willingness to travel up to 95%

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.


The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.


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