Regional Practice Manager at The Judge Group Inc. in Owings Mills, Maryland
Posted in Other 6 days ago.
Job Description:
Location: Owings Mills, MD
Salary: $90,000.00 USD Annually - $100,000.00 USD Annually
Description: Our client is currently seeking a Regional Practice Manager
This is going to be a direct hire
MUST be comfortable going to multiple locations - Parks, Owings Mills, Westminster area of Maryland.
Responsibilities:
Leadership:
- Act as a liaison between corporate leadership and office staff, ensuring communication and compliance with company updates.
- Collaborate with the management team (HR, Billing, IT, CSC, Lab, Medical Supply Ordering, Compliance) to ensure effective communication and task completion across the territory.
- Foster a culture of continuous learning, skill improvement, and growth within the company.
- Oversee daily workflow and team performance across all offices in the territory.
- Identify and resolve problems with viable solutions.
- Promote customer service skills, including proper telephone etiquette, scripting answers to FAQs, and maintaining a professional presentation.
- Identify opportunities for improvement.
- Uphold Dermatology Partners Core Values: Integrity, Compassion, Expertise, Dedication, and Teamwork.
- Drive performance, manage staff, and provide necessary tools for efficiency.
- Attend corporate meetings (Leadership and Managers Meetings) as needed, either in person or via conference call.
- Ensure proper supply maintenance in each clinic within the territory.
- Maintain a safe and clean workplace, both inside and outside the office.
- Track and update office licenses (e.g., annual Fire Marshall inspections, licenses, and accreditations).
- Develop relationships with providers in each office to understand their needs and expectations, ensuring efficient processes for quality patient care.
- Address provider concerns related to patients and staffing.
- Oversee provider schedules to achieve scheduling goals.
- Manage staffing schedules, coverage, and call-outs within the assigned region.
- Participate in recruitment, selection, retention, training, and supervision of personnel to build and maintain high-functioning teams in each clinic.
- Approve time cards and time-off requests for staff in the territory before bi-weekly payroll processing.
- Issue corrective actions and terminate employees if necessary.
- Coordinate training schedules with the MA Training and Compliance Manager and Front Desk Manager for new hires.
- Conduct staff meetings as needed.
- Respond to patient complaints and concerns.
- Contact the Operations Department for appropriate vendors to fix maintenance problems.
- Keep records of services rendered by vendors and forward them to the appropriate corporate personnel.
- Collaborate and assist with marketing efforts for the assigned territory, including building and improving relationships with referring providers and the local community, identifying local outreach opportunities, and maintaining a strong company reputation.
- Minimum 3 years of experience within a large medical practice with multiple locations.
- Minimum 5 years of prior managerial experience.
- Ability to provide creative solutions and suggest improvements.
- Proficiency in various scheduling tools, electronic medical records, and other office management computer skills.
- Excellent written and verbal communication skills while maintaining professionalism.
- Strong organizational skills.
- Ability to multi-task and work independently.
- Ability to handle a diverse group of staff and personalities.
- Valid driver's license and reliable transportation.
- Willingness to travel regionally and manage the overall operations of multiple office locations.
- Ability to complete all duties in accordance with HIPAA and other medical regulations.
Contact: kmearkle@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
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