Sr. Analyst, Commercial Operations - Hybrid at Becton Dickinson NA in Franklin Lakes, New Jersey

Job Description:

Job Description Summary

Reporting to the Manager, GPO Fee Team, you will provide support to the offer development process for Enterprise deals across multiple US Business Segments and ongoing support of the US Region Contract and Pricing Council. This role will support US Region policies, processes, and governance to ensure the effective implementation of complex, critical contract activities which manage business opportunities and risk appropriately. This position will support ad-hoc analytics reporting for BU, Management and Commercial Integration as required. This is an individual contributor role that will work closely with Strategic Customer Group, Commercial Integration, Business, Sales Leaders, and other Commercial Operations functional and Cross-functional Business Partners and will serve as a catalyst to drive best in class contract operations and analytics.



Job Description



We are the makers of possible


BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.


We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.



What Commercial Operations Contributes to BD:



The mission of the CoE is to enable commercial strategy and drive profitable sales growth by shifting our mindset to being more "front office", by exceeding customer needs and improving customer experience in the areas of contracting, sales operations, business analytics and operational excellence.


This will be accomplished by standardizing, automating, and integrating (CoE approach) as one company, driving data integrity, and remaining agile to the evolving needs of customers and BD's Go-to-Market corporate and BU strategies. The Center of Excellence (CoE) team will embrace industry leading capabilities, develop our talent, and know- how, hold ourselves accountable to strong performance and operate by the highest values and culture of the company.



Primary Responsibilities

• Design and implement analytical tools across a portfolio of $100MM+ annual GPO administrative fees to analyze end customers, identify anomalies, manage membership, and increase overall accuracy. Provide insights regarding trends and changes to enable financial projections and the potential impact of changes in the GPO landscape. Provide recommendations to senior management and key stakeholders.


• Take a lead role in supporting GPO audits by providing detailed custom analytical data to ensure contractual compliance and mitigate financial exposure to BD


• Lead and implement CI initiatives and/or key projects for the team with the ability to enhance operational efficiencies and productivity


• Play a lead role in the development and monitoring of KPI's (key performance indicators), SLA's (service level agreements), and IIG's to hold the team accountable for organizational goals


• Exercise appropriate financial controls to accurately project admin fee/rebate reserves and accruals with the businesses to minimize financial exposure


• Lead and facilitate collaboration sessions with the contract membership team and across Contract Operations to address membership validation issues to increase the integrity and accuracy of GPO sales reporting and membership data


• Perform and analyze all aspects of the admin fee/rebate process for assigned GPO and other national account contracts including timely monthly/quarterly payments, rebates, pay for performance, or other incentives including respective member level reporting


• Develop variance analysis reporting to identify material fluctuations in sales at the customer and/or material level to understand drivers and ensure data is accurate and payment of fees is appropriate


• Significant collaboration with the HSVP team to support ad-hoc reporting requirements


• Provide guidance and direction to the GPO fee team to support issue resolution, DTP training and achievement of key team objectives


• Collaborate with our key business stakeholders and GPO partners to initiate business process continuous improvement activities, conduct root cause analysis, determine error prevention solutions, and validate previous or current GPO payments


• Validate GPO membership files for accuracy, including roster demographics, GLN, Hospital IDs, and HINs as appropriate in collaboration with the GPO Membership team to ensure fees are paid appropriately


• Lead and facilitate key projects as assigned by leadership.


• Serve as a subject-matter expert to represent the GPO/Nat'l Admin Fee team to other teams


• Provide subject matter expertise and drive the design and application of business process and system integration across BDX


• Inspire confidence in both internal and external customers by continually presenting accurate and professionally represented finished work

About You:

• Minimum BA/BS required in Finance, Accounting or other business-related fields or 10+ years of related experience


• Minimum 5-7 years demonstrated analysis experience in Contracts Operations


• Understanding of commercial contract development and management


• Ability to act with speed, agility, and accountability to drive desirable outcomes


• Ability to work in an evolving organization undergoing significant change


• Highly analytical problem solver with solid business acumen


• Ability to engage with key business partners to evaluate key drivers and analytics to assist in development of clear strategic recommendations and anticipate business needs


• Ability to articulate complex concepts and solutions in a clear, understandable way


• Advanced working knowledge in Excel, Database (i.e. Access, DAX, Python) & Data Mining tools


• Proficient in Microsoft Power BI


• Data mining experience is preferred

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.



Why Join Us?



A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.


To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.


To learn more about BD visit https://bd.com/careers


Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.


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Optional Skills


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Primary Work Location

USA NJ - Franklin Lakes



Additional Locations

USA TX - San Antonio



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