Site Merchandiser - GAP (New York or San Francisco) at Gap in San Francisco, California

Job Description:

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About the Role

The Site Merchandiser role is part of a dynamic and high-performing team that prides on blending the art and science of site merchandising. Here, you'll have an opportunity to manage the end-to-end site experience and ensuring it aligns with the product to site, promotional messaging, pricing, marketing and campaign launch strategies. You will partner with Site Merchandising, Merchandising, Marketing, Digital Operations, Promotions, Sample and Photo Studio teams to produce a best-in-class online shopping experience. Your talent for flawless execution will be key to bringing product strategies to life across multiple customer touch points throughout the digital journey.


This role can be located in either one of our beautiful hub offices - San Francisco or NYC.

What You'll Do

• Leverage site analytics, customer engagement metrics, and brand product direction to drive a high converting & frictionless site experience


• Act as the visual expert for your site categories ensuring site merchandising ties back to seasonal investments, big ideas, and market trends


• Generate and review site reports for division and categories to support in-season business assessment, recommend site actions to drive optimal KPIs


• Partners with Merchandising, Marketing, Digital Operations and fellow Site Merchant partners to support key commercial plan, HP marketing, email and social launches


• Manages seasonal shot requests & strategy, product tags mapping and taxonomy setup that is competitive, intuitive and customer facing


• Ensuring accuracy and high-quality level of work across the site, with an understanding of its impact on the customer experience


• Manages weekly site review meetings to discuss upcoming marketing launches, promotions, product launches, and shifts to navigation


• QA and review the site daily to ensure proper setup of navigation, product mapping and promotions that follows the strategic intent


• Utilize third-party vendor tools including product recommendations, outfitting, search results, and SEO to drive an optimal customer experience and support test initiatives


• Partner with key cross functional partners to test, implement and operationalize site technologies and capabilities. Act as a SME for 1+ site technologies.


• Continuously keeping up to date competitively on the latest digital trends, site taxonomy and setup, collections, special shops, and overall tech

Who You Are

• Demonstrated merchandising or ecommerce experience


• Passionate about the customer, the online shopping experience with a keen eye to visual site merchandising


• Must have strong technical and analytical skills with ability to use data to assess the business and drive decisions


• High level of initiative and organization, with the ability to manage ambiguity, uncertainty and changing directions in a fast-paced dynamic environment


• Demonstrate strong listening, verbal, written and presentation skills


• Ability to collaborate and build strong relationships with cross-functional partners


• Ability to identify inefficiencies and inaccuracies and proactively find resolution


• Excellent computer skills, fluent in Microsoft Excel, Airtable, Miro, PIM system, and 3rd party digital tools


• Bachelor's Degree or equivalent

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• 
  See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.


Salary Range: $79,800 - $105,800 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.



US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.