Posted in Other 6 days ago.
Location:
Miramar, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Reviews and analyzes denials and short payments received from insurance plans to determine best plan for resolution. Takes action required to obtain payment in accordance with the terms of payor contract, applicable billing guidelines and/or Federal and State laws.
Responsibilities:
Interacts directly with Department Clinical Team as needed to obtain pertinent clinical facts needed to support medical necessity of services provided.
Responsible for identifying and reporting to Management payment and denial trends for assigned payors.
Responsible to meet and maintain production and quality standards defined by department policies and procedures.
Reviews and analyzes managed care balances related to short payments, denials or those aged with no response. Evaluates the authorization, coding, billing and correspondence to identify underlying issue and determine best course of action to be taken to collect. Compiles detailed written appeal document outlining position for payment.
Tracks outcomes of requests for payment to ensure timely identification of additional actions needed. Reconciles and updates business system and reports with findings and formalizes appeal documents required for follow up action.
Creates and maintains spreadsheets of open accounts. Works directly with plan contacts to exchange data, identify root causes of issues and reconcile data to confirm resolution.
Competencies:
ACCOUNTABILITY, ACCURACY, CUSTOMER SERVICE, MANAGED CARE COMPLIANCE APPEALS AND TRENDING, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK, WORKLOAD MANAGEMENT
Education and Certification Requirements:
High School Diploma or Equivalent (Required)
Additional Job Information:
Complexity of Work: Requires critical thinking and effective communication skills. Must be able to demonstrate ability to make independent decisions. Requires detailed knowledge of government and managed care insurance terminology and reimbursement methodologies. Must have knowledge of federal and state regulations and laws/statutes related to payment for medical services. Requires knowledge of proper billing and coding of hospital services. Must be able to formulate and write formal business communications. Intermediate knowledge of Microsoft Word and Excel. Required Work Experience: Two (2) years experience working in a hospital/physician business office, managed care collections or managed care claims environment required.
Working Conditions and Physical Requirements:
Garmin International |
Memorial Healthcare System |
Memorial Healthcare System |