Human Resources Manager at HomeTeam Pest Defense, Inc. in Phoenix, Arizona

Job Description:

HomeTeam is the #1 pest management company servicing home builders and one of largest residential pest control company in the U.S. We are unique from our competition because of our innovative built-in pest control system Taexx.

This positions is responsible for managing the HR function for assigned multi-state branch locations for HomeTeam. Primary focus is on Recruiting, Employee Relations, Customer Service and Retention.

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Responsibilities

At HomeTeam, we put people first. We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.

As a HomeTeam Human Resources Manager, you can expect to:

• Provides direction, education and resources on enhanced recruiting tactics and strategy company-wide; utilizes a broad range of recruitment sources to meet staffing requirements.


• Conducts effective, thorough and objective Employee Relations investigations as necessary. Makes recommendations on complex issues.


• Advises location managers/supervisors on employee engagement and retention efforts.


• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required.


• Propose, publish, and administer company policies.


• Provides performance management guidance to line management (coaching, counseling, career development, disciplinary actions).


• Acts as a liaison between front line employees and the HR Support Center regarding escalated Benefits, payroll, and Risk Management issues.


• Identify training needs and conduct training for Region and Branch management including: New Manager Checklist, Recruiting and Onboarding, Performance Management and Legal Compliance.


• Complete special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions.


• Audit Branch locations with a focus on employee files, documentation, and the onboarding processes.


• Creates business partnership with Region Vice President to include assisting with operations and human resource initiatives.

There’s plenty of perks too! HomeTeamers enjoy:

• Competitive pay $$ plus bonus 


• Pay Range $85K to $100K


• Comprehensive benefits package including medical, dental, vision 


• Company paid life & AD&D insurance 


• 401(k) plan with company match up to 6% 


• Employee stock purchase plan 


• Paid Time off and holidays 


• Employee discounts 


• Tuition reimbursement 


• Dependent scholarship awards 


• An opportunity to advance within the company 


• Recognition for a job well done 


• A friendly work environment 


• Employee referral bonuses 


• The opportunity for professional growth and respect that comes from working for an industry leader

Why HomeTeam?

• 
  HomeTeam is the #1 pest management company to homebuilders 


• Currently performs more the 2,000,000 services a year


• The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction


• Pest Management Industry is growing and is a recession resistant line of business


• 
  HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA. 

Qualifications

Minimum Requirements:

• Must be 18 years or older with a high school diploma or GED; College degree preferred 


• Must successfully pass background and drug screening 


• High level of written and verbal communication skills 


• 3 or more years’ experience in a management role


• Bachelor's degree and 4+ years of progressively more responsible human resources generalist experience, or an equivalent combination of education and experience.


• At least 4 years of Intermediate level skill in the core HR competencies to include employee relations, recruiting, compliance, Inclusion/diversity and retention.


• Proven success completing projects of a diverse and complex scope, with minimal supervision


• Must possess excellent interpersonal skills and the ability to quickly develop relationships and influence others


• Demonstrated proficiency as a recruiter, all position levels and/or highly specialized searches


• Experience working with an Applicant Tracking System (ATS)


• Intermediate Microsoft Office Suite skill to include Excel, Microsoft Word, Outlook, and PowerPoint.


• Passionate about providing exceptional customer service


• Ability to travel up to 50%, including overnight.


• SHRM or PHR Certification preferred

 

HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

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