Business Project Lead Analyst, Medical Management - eviCore - Hybrid at Cigna in FRANKLIN, Tennessee

Job Description:

eviCore is currently seeking a Business Project Lead Analyst. The Medical Management Business Project Lead Analyst will assist with product management activities and provide foundational support in maintaining and improving EviCore's Medical Management Department thru enhancements and strategic initiatives. This individual will collaborate closely with Product Management leads and cross-functional teams to ensure that product enhancements and operational changes are properly supported. This individual will also establish relationships with business, operations, and shared service partners to conduct research, gather feedback, track progress, and contribute to product readiness and enablement initiatives.

RESPONSIBILITIES:

• Design, evaluate, and communicate business requirements; supervises the build of program enhancements within eviCore's business applications, processes, and systems


• Track progress towards releases ensuring ELT, company values and vision are used in decision making


• Keep customers and users apprised of product release status by ensuring company facing backlogs are up to date with our business and IT partners.


• Work thru release strategy with relevant stakeholders to ensure the correct teams are prioritized


• Create workflows of current state with BPO, CTPO, CTBOs.


• Work with stakeholders to identify gaps in physician workflows


• Develop and maintain key project documentation and plans to ensure tasks, issues & deliverables are tracked against plan; provides timely project status updates, and effectively escalate and address issues as they arise.


• Take lead role in development of detailed business requirements, work with business matrix partners and product owners on functional requirements and design, support testing activities as needed, provide input and documentation in support of training and business readiness


• Provide issue resolution support - determines root cause through testing, troubleshooting and problem-solving while ensuring that future risk is mitigated

QUALIFICATIONS:

• HS Diploma or GED required. Bachelor's Degree preferred.


• High degree of technical knowledge, testing, and validation skills are required.


• Strong knowledge of data model/database design concepts


• SQL experience


• 3+ years of experience in business operations or analytics


• Experience successfully managing project planning and execution


• Experience working with multiple groups, internally and externally


• Attention to detail, with strong analytical and problem-solving skills


• Excellent written and oral communication skills


• Ability to work with shifting priorities to meet project requirements


• Knowledge of resource management tools


• Strategic Thinking: Ability to juggle multiple goals and deadlines in the context of the big picture

This role has a hybrid designation. If hired in a near a location where there is no eviCore office, your designation will be remote on interim basis.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.