Job Description:
Move Forward with Volt!
Volt is immediately hiring for a Bilingual Eligibility Clerk Specialist in Visalia, CA!
As a Bilingual Eligibility Clerk Specialist you will:
- Perform duties related to taking applications for housing.
- Process applications and determine eligibility for housing assistance.
- Conduct briefings and verify applicant information, including contacting employers, health, and welfare agencies.
- Determine tenant eligibility for continued occupancy.
- Compute income, calculate rent, and verify necessary facts for subsidy and rental assistance eligibility.
- Enter data into the computer system for reports, subsidies, or rent processing.
- Explain conditions of occupancy, eligibility requirements, and program regulations to applicants and participants.
- Conduct annual, interim, and special housing reviews with tenants and participants; process rent/subsidy changes as needed.
- Establish and maintain various program files.
- Prepare and compile statistical reports and forms, including HUD and other required program reports.
- Assist with audits and file reviews.
- Help train newly hired staff and provide backup support to other clerks as needed.
- Perform other related tasks as required.
The ideal candidate will have:
- Must pass a 45WPM typing
- High School diploma or GED equivalent.
- Two years of experience in a role involving eligibility clerk functions, including public reception, interviews, data verification, rent calculations, and report preparation.
- Additional relevant experience may be substituted for education on a year-for-year basis.
- Knowledge of:
- Modern office methods, practices, and equipment.
- Financial and statistical record-keeping.
- Clerical work of average difficulty, including accurate mathematical calculations.
- Public relations, including greeting the public with tact and courtesy.
- Maintaining cooperative working relationships with colleagues.
- Conducting interviews to extract personal information for determining eligibility for housing assistance programs.
- Ability to follow established procedures and policies.
- Strong attention to detail and accuracy.
- Clear and legible writing skills.
- A strong sense of public service and flexibility.
- Computer proficiency in MS Office software.
Pay Rate: $25.75 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866)898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
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