Dispatcher at Stella-Jones Corporation. in Noble, Louisiana

Job Description:

Dispatcher responsible for effective communications with transportation suppliers, internal company and external company customers. Manages transportation and delivery of products to ensure low cost, quality service, and on-time delivery by performing the following duties:

Principal Responsibilities:

• Responsible for optimizing delivery routes for drivers before each shift. Looks for opportunities in efficiencies throughout operation, delivery, yard and reports monthly on feedback and suggestions for improvement.
• Ensure freight accruals align with quoted bid.
• Responsible for dispatching drivers/in-out bound carriers as need to supply on-time, cost effective service and coordinate with customers service, drivers, yard coordinators, and driver supervisor.
• Track truck movements to assure that we have a method of monitoring on-time pick up and on-time delivery.
• Communicate and resolve issues, problems and concerns with drivers and customers as it relates to service deliveries, claims, directions, driver paperwork, DOT, permits and other issues.
• Look for opportunities to use combined company drivers and contracted carriers to minimize freight cost.
• Define high volume one and two-way freight lanes and works to develop advantageous sourcing strategies for each specific freight lane.
• Participates and contributes to company safety program.
• Performs other related duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Qualifications:

• Education: High School Diploma
• Experience: 2-4 years of relevant transportation and dispatching experience.
• License/Certification:

Knowledge, Skills and Abilities:

• Ability to work tactfully with transportation carriers, accounting, data processing and sales personnel.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• To perform this job successfully, an individual should have knowledge of email, spreadsheet software, database software, word processing software, and presentation software.

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