Director, Human Resources at Comcast in Knoxville, Tennessee

Job Description:

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for participating in the development of Company and Human Resources objectives, personnel philosophy and strategic planning in relation to personnel programs and trends in Human Resources management. Administers Human Resources policies and procedures as they pertain to all employees within the Company. Provides support and direction to Human Resources administrative staff in regard to Human Resources polices, EEO, wage and salary management, benefits and training. Directs training staff to ensure that all required training programs are completed and documented. Develops Human Resources strategies and implements plans that align with Company and Division business objectives. Provides leadership and direction for team which may include multiple functional areas. Develops and implements strategy for functional area(s). May have responsibility for developing and managing budget.

Job Description

Core Responsibilities

• Develops, implements and coordinates policies and procedures for the Human Resources department to establish and maintain an effective department through managing, advising and motivating department employees.


• Counsels management and employees on disciplinary actions and performance problems.


• Provides support, direction and coaching for training and development programs.


• Oversees government, legal and regulatory requirements and/or complaints in various areas.


• Maintains an efficient recruitment/interviewing function to ensure adequate staffing at all levels.


• Develops Human Resources strategies for business groups that includes workforce planning, pay-for-performance, talent management, talent acquisition and succession.


• Partners with business leaders to achieve organization and business alignment.


• Leads department personnel, including direct supervision, hiring, training and performance management.


• Partners with senior management to develop strategic HR goals, policies and programs that align with business initiatives.


• Operates HRIS system(s) to maintain appropriate data integrity.


• Consistent exercise of independent judgment and discretion in matters of significance.


• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.


• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.


• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.


• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.


• Win as a team - make big things happen by working together and being open to new ideas.


• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.


• Drive results and growth.


• Respect and promote inclusion & diversity.


• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Change Management; Human Resources (HR); People Management; HR Strategic Management; Consultative Solutions

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +

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