Job Description:
Make a bigger difference
Case Manager
At The Jewish Board, we don't just make a difference - we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that's been helping communities across New York City for almost 150 years and see just how big of a difference you can make.
Reasons you'll love working with us:
• If you have a particular age range or population you're interested in working with, you can find your niche here. Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.
- We're committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.
- With 70 locations throughout the five boroughs, you can work close to where you live.
- Generous vacation time and 15 paid holidays will help you achieve a healthy work/life balance.
- We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.
- You'll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.
How you can make a bigger difference:
PURPOSE:
The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff uses a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. Our children's community residences are single site residence's that provide a group living for eight children and/or adolescents. The program provides a supervised, trauma informed therapeutic environment which seeks to develop the resident's skills and capacity to live in the community and attend school/work as appropriate.
POSITION OVERVIEW:
The Case Manager works with children and adolescents in the community residence and is responsible for the supervision, care and skill building related to the youth's individual service and treatment plans. The Case Manager serves as a positive role model while providing therapeutic support, trauma informed care and supervision. All responsibilities are to be carried out in accordance with the standards of regulatory bodies and of the Jewish Board of Family & Children's Services.
KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals):
- In collaboration with the director, interview and assess youth and their families in the matching process that are referred to the community residence.
- Will perform the necessary assessments and documentation associated with the intake process to complete the admission of youth to the program.
- Assist in orienting families/resources of the youth to the services provided by and in collaboration with the program.
- Engage with family and other support systems on a weekly and as needed basis.
- Develop culturally affirming, trauma informed, individualized service plan for each youth in the program in collaboration with them, their families/resources, school, outpatient mental health providers and other community providers.
- Complete assessments to identify client strengths, behavioral health needs, recommend services and interventions to meet the client needs.
- Provide the clinical coordination of services and after care as required.
- Provide crisis intervention.
- Work collaboratively as a member of an interdisciplinary therapeutic team.
- Liaise with families, schools, healthcare providers, hospitals, criminal justice, and other community agencies to coordinate care
- Perform these services in the community residence, family/resource's home, community and via telehealth (when applicable).
- Participate in clinical treatment team meetings, staff meetings, trainings, and supervision.
- Maintain all documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources
- Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures.
- The ability to travel and navigate the community in order to provide services where the youth and family will benefit most from the services delivered
- Responsible for the day-to-day care of the youth in the program including but not limited to assisting youth maintain their personal hygiene, social guidance, use of leisure time, food planning and preparation.
- Develop, supervise and implement therapeutic recreational activities.
- Provide feedback to the supervisor and treatment team, observations of the youth and response to interventions must be provided verbally and through documentation to the supervisor and members of the treatment team. ***Unusual and crisis oriented behaviors must be reported live to a supervisor immediately.
- Assist in maintaining a safe and clean environment.
- Work collaboratively as a member of an interdisciplinary therapeutic team by implementing culturally affirming and trauma informed interventions and skill building as outlined in treatment and service planning.
- Liaise with families, schools, healthcare providers, hospitals, criminal justice, and other community agencies in order to provide appropriate care and supervision of youth.
- Perform these services in the community residence, family/resource's home, community and via telehealth (when applicable).
- Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures.
- The ability to travel and navigate the community in order to provide services where the youth and family will benefit most from the services delivered
- Additional duties as assigned.
ADDITIONAL FUNCTIONS MAY INCLUDE (List additional functions needed to reach goals):
- Must be willing to work evening and weekend shifts as needed as of the enhanced model to provide additional support and supervision during peak hours.
- Must attend, participate and successfully complete the Therapeutic Crisis Intervention (TCI) certification and recertifications.
- Must attend and participate in the ongoing training and consultation of the evidenced based model utilized within the program.
- Provide supervision of youth and oversight of the program.
EDUCATIONAL /TRAINING REQUIRED:
- Bachelor's Degree required
- A valid driver's license is required to meet all insurance requirements.
CORE COMPETENCIES for the position include:
- Excellent engagement skills
- Strong verbal and written communication skills
- Attention to detail
- Ability to work independently as well as with a team
COMPUTER SKILLS REQUIRED:
- Ability to utilize an electronic health record and Microsoft Office
EXPERIENCE REQUIRED / LANGUAGE PREFERENCE (List what the desire to reach goals):
- Bilingual Spanish/English a plus
- Verbal and communication skills
- Ability to work as a team player
VISUAL AND MANUAL DEXTERITY:
- The candidate should be able to read paper and electronic documents and perform data entry into various computer programs. Manual dexterity and hand-eye coordination to travel independently using public transportation and/or vehicle.
WORK ENVIRONMENT / PHYSICAL EFFORT:
- Services are provided in the community and the office
- While the offices of the Jewish Board are accessible in accordance with the ADA, the sites to which
- staff may need to travel may or may not be
- Risks/hazards associated with the position are those which may be encountered traveling around
- New York City.
If you join us, you'll have these great benefits:
- Generous paid time off in addition to paid agency holidays and 15 sick days
- Affordable and high-quality medical/dental/vision plans
- Tuition assistance and educational loan forgiveness
- Free continuing education opportunities
- 403(b) retirement benefits and a pension
- Flexible spending accounts for health and transportation
- 27/7 Accessible Employee Assistance Program
- Life and disability insurance
- Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee
Who we are:
The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.
More on Equal Opportunity:
We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.
Other details
- Job Family Clinical Staff [300s]
- Job Function Medical Professionals
- Pay Type Hourly
- Employment Indicator 8833 - Hospital - Professional Employees
- Min Hiring Rate $25.27
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