Sales Training & Enablement Partner at ICMA-RC dba MissionSquare Retirement in Washington, Washington DC

Job Description:

Join a great place to work with MissionSquare Retirement, a non-stock, non-profit, independent 501(c)(3) financial services corporation with approximately $79 billion in assets under management and administration and over 600 employees. Founded in 1972, MissionSquare is dedicated exclusively to the retirement needs of public sector employees. We focus on delivering results-oriented retirement and retiree health savings plans, education, investment options, personalized guidance, and related services to public sector participants in more than 9,200 plans and nearly 2 million participant accounts. We strive to make the administration of retirement programs as easy and cost-effective as possible. We have an extraordinary talent base and invite you to consider joining MissionSquare Retirement's Human Resources team.

This position serves as the sales organization’s lead training liaison to work cross-functionally in support of new product launches, technology rollouts, and process launches. This role leads sales learning and development efforts by creating new sales training content, onboarding materials, and enablement best practices.

Essential Functions for this role include:

• Training Development: Provides training expertise to design, develop, and implement training programs that cover product knowledge, sales techniques, tools, and processes to enhance the performance of the sales team.


• Facilitating Training Sessions: Conduct engaging training sessions, workshops, and seminars, both in-person and virtually, to ensure sales representatives are equipped with essential skills and knowledge.


• Onboarding New Sales Team Members: Create and execute onboarding training for new sales team members to ensure they have a strong foundation and understanding of our products and sales processes.


• Needs Assessment: Collaborate with sales leadership and team members to assess training needs and identify knowledge gaps within the sales team to tailor programs accordingly.


• Content Creation: Develop training materials, including manuals, presentations, e-learning modules, and other resources that effectively communicate key concepts and skills.


• Performance Measurement: Monitor and evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, adjusting as necessary to ensure continuous improvement.


• Coaching and Support: Provide ongoing coaching and support to sales representatives to reinforce learning and facilitate practical application of skills in real-world settings.


• Market Awareness: Keep current with industry trends, sales methodologies, and best practices to ensure training content remains relevant and effective.


• Collaboration: Work closely with non-sales departments, such as marketing and product development, to ensure alignment in messaging and resources provided to the sales team.

If you have the following skills, we encourage you to apply:

• BA/BS or equivalent experience


• Extensive experience (5+ years) in field sales and enablement, or related roles within the financial services industry.


• Exceptional leadership and communication skills, with the ability to inspire and motivate teams.


• Strong organizational and strategic planning abilities.


• Proven experience in sales and/or sales training, with a track record of success in enabling sales teams.


• Strong presentation and facilitation skills, comfortable speaking to groups of various sizes.


• Experience in creating engaging training content using various formats and technologies.


• Proficient in using Learning Management Systems (LMS) and other training tools.


• Strong analytical skills to assess training effectiveness and make data-driven improvements.

 To benefit your career and support your wellbeing, we offer:

• Competitive Total Rewards (compensation and benefits) package, including 401(k) Plan with matching contributions


• Varied incentive plans


• Flexible/Hybrid work schedules


• Wellness programs


• Tuition reimbursement


• Professional and career development courses


• Mentoring programs


• Volunteerism program 

 As a company, MissionSquare Retirement is an Equal Opportunity Employer. We strive to create an environment that reflects the value and diversity of our employees and fosters respect among them. We believe that talent from diverse backgrounds will further enhance our ability, and mission, to serve those who serve their communities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected classifications under any applicable law.

HUMAN RESOURCES

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