Job Posting: First Time Caller and Collection Assistant
Position: First Time Caller and Collection Assistant Location: Yakima, WA Job Type: Part-time (with potential for full-time) Pay: $22/hour starting
Are you looking for an opportunity to start or grow your career? We are seeking a dedicated First Time Caller and Collection Assistant to join our team. This is a part-time position with the potential to transition into full-time based on performance and business needs.
Key Responsibilities:
Make first-time calls to customers/clients for various collection activities.
Maintain accurate records and documentation of calls.
Provide excellent customer service and assist with inquiries related to payments.
Follow up on overdue accounts and maintain regular communication with customers.
Collaborate with team members to achieve collection targets.
Qualifications:
Bi-lingual skills are a plus (ability to communicate effectively in more than one language is highly desirable).
Basic proficiency in Microsoft Windows and Microsoft Office (Word, Excel, Outlook).
Strong communication and interpersonal skills.
Ability to work independently and efficiently in a fast-paced environment.
Previous customer service or collections experience is an advantage, but not required.
Benefits:
Opportunity for career growth, with the potential to transition to full-time.
Flexible part-time hours.
Competitive starting pay of $22/hour.
How to Apply:
Please submit your resume and a brief cover letter explaining why you would be a great fit for this role to resume@yascollect.com