Inside Sales Representative at Crown Castle in Worcester, Massachusetts

Job Description:

Position Title:  Inside Sales Representative (S4)    

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future.   Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.      

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

The Inside Sales Representative is responsible for securing qualified leads and appointments for the fiber sales organization through the execution of outbound calling campaigns / programs.  The Inside Sales  Representative is responsible for prospecting and generating a strong funnel of revenue opportunities. Experience in the Information Technology/Telecommunications sector or related fields is a requirement and the incumbent should to be familiar with a variety of the Networking concepts, practices, and procedures.

Responsibilities 

• Perform outbound calling activities highlighting Crown Castle's Value Proposition


• Secure qualified appointments for outside fiber sales


• Achieve Monthly appointment setting targets


• Forge strong relationships with field representatives


• Develop strong relationships with decision makers and influencers within accounts


• Maintain account information in CRM system


• Other duties and responsibilities as required

Education/Certifications 

• High School diploma required, Bachelor’s degree or equivalent experience preferred

Experience/Minimum Requirements

• 1-5 or more years’ experience selling telecommunications or related services 


• Proficiency in Microsoft Office Suite

Expectations

• Strong prospecting, presentation and negotiation skills


• Requires a professional demeanor with strong communication skills – verbal and written


• Self-motivated team player


• Strong understanding of Ethernet, IP and Networking technology (desired)


• Knowledge of facilities-based fiber business within our footprint (desired)

Organizational Relationship

Reports to: Inside Sales Manager

Title(s) of direct reports (if applicable):  N/A

Working Conditions: This is a remote role with the expectation of on-site collaboration (must be located in a commutable distance to the Southern New Hampshire or Greater Boston area) with teammates and stakeholders for moments that matter. Travel up to 20% may be required.

The hourly range for this position is $24.81-$34.11 per hour. A candidate’s offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location.  Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees will also receive a minimum of 18 days of paid time off each year and 12 paid holidays throughout the calendar year. 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Sales

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