Technician 2 at BeyondSoft Consulting, Inc. in Vancouver, Washington

Job Description:

Technician 2

US-WA-Vancouver

Job ID: 2024-10324
Type: Regular Full Time
# of Openings: 1
Vancouver, WA

Overview

WHO WE ARE:

Beyondsoft Technology, Inc. is a leading technical solutions and consulting partner. We combine emerging technologies and proven methodologies to tailor elegant solutions that solve complex challenges and empower our customers to accelerate their business goals. For the past 25+ years we have been providing a broad range of high-quality IT services, including staff augmentation, business process outsourcing, custom software solutions, test automation, digital enablement, and other software engineering and digital transformation services.

WHAT WE’RE ABOUT:
We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

Responsibilities

POSITION SUMMARY:

We are currently hiring a Firmware Test Technician to support our global software client onsite in Vancouver, WA. This role is technical in nature and the ideal candidate would benefit from experience in an ever-evolving R&D team culture. This is a long-term position with day shift available working at the client-site with a Monday through Friday work week.

WHAT YOU WILL BE DOING:

• Performs manual and automated firmware tests to determine the functionality of mechanical or computer equipment. Includes manually gathering data from FW/printer logs.
• Participates with engineers in the testing, debugging, and troubleshooting of new and existing equipment and products.
• Applies knowledge and technical experience to moderately complex projects that require independent judgment to resolve problems.
• Completes work with limited supervision and general instructions for new assignments.
• Run test scripts via PC according to specific guidelines and procedures.
• Troubleshoot and edit test scripts as needed
• Observe printer behavior and compare test results with predetermined parameters.
• Collect and accurately report test data using predetermined spreadsheets and applicable databases.
• Maintain accurate logs, records, metrics, and follows procedures.
• Remove and install printer consumables such as toner cartridges and paper.
• Flexibility to support other labs and projects, as requested.

Qualifications

MINIMUM QUALIFICATIONS:

• Strong written, verbal, and interpersonal communication skills required with the ability to effectively communicate with varied levels of employees.
• Ability to work independently and with a team.
• Be physically able to lift, push, or pull up to 50 pounds.
• Be physically able to sit or stand for extended periods, climb step stools, bend, kneel and stoop frequently.
• Be willing to perform repetitive, sometimes sedentary work.
• Strong attention to detail with ability to follow detailed directions.
• At minimum, intermediate user knowledge and experience with PC's including Microsoft Office products like Word, Excel, and Access with comfortability navigating and viewing web pages.
• 2-year STEM (Science, Technology, Engineering & Math) technical/college diploma is highly desirable. On-the-job firmware work experience and job skills training in lieu of a 2-year college diploma is acceptable. The minimum educational level expectation is a high school diploma or has passed GED (General Educational Development) examinations.
• Minimum 2 years’ work experience as a technician in a product development test environment preferred. 2 years' work experience requirement can be waived/reduced depending on education qualifications, skillset, industry standard certifications or other related industry work experience.

WHAT WE HAVE TO OFFER:
Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance.

• A competitive pay of $17.50/hr.
• 10 days per year of Paid Time Off (PTO).
• 8 paid holidays per year (which includes 1 personal floating holiday).
• 401(k) retirement plan with company match.
• Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance.
• Eligible employees (and their families) are offered the following voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance.

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.

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