Job Description:
The Senior IT Solution Analyst is responsible for leading assigned portions of and/or participating in the deployment, maintenance and improvement of Mosaic Operations-related business applications and systems. Scope of systems involved will include Production and Inventory tracking systems as well as Rail/Truck Loading/Unloading and Yard Management Systems.
What will you do?
Systems and Application Development and Deployment
- Lead assigned portions of and/or participate in the deployment, maintenance, upgrade and troubleshooting core business applications and systems
- Lead assigned portions of and/or participate in the development, analysis, prioritization, and organization of specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
- Translate non-technical requirements into highly technical specifications
- Manage the set-up and configuration of systems
- Implement best practices for scalability, supportability, ease of maintenance, and system performance
- Manage and maintain overall solution architecture, scalability, and integrity
- Define solution limitations and requirements
- Work with Architects to ensure all systems integrate into the solution's technology stack
- Communicate the solution context and intent and align development stakeholders on the technical direction
- Work with stakeholders, vendors and suppliers to evaluate options for solutions and services ensuring external requirements and features are incorporated into solution designs
- Establish and enforce standards as part of the solution roadmap development
- Conducting regular reviews of systems and generating reports on efficiencies and improvement areas
Testing, Documentation and Procedures
- Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
- Develop and maintain technical documentation (processes, designs, etc.)
- Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
- Train and support end users on deployed systems.
Team Leadership
- Provide mentoring and coaching to junior team members. Serve as the first reviewer for work performed by junior team members.
What do you need for this role?
- Associate's Degree required. Bachelor's in Computer Science, Business or related field preferred.
- For those candidates without an associate's degree, 7+ years of experience is required.
- 5+ years of experience working with information technologies and systems analysis
- Technical Certification(s) within Software Development discipline or Software Application is preferred
- Strong knowledge of business processes, and how data and software applications support those processes
- Experience managing production and inventory tracking systems within mining industry preferred.
- Experience with Rail/Truck Loading/Unloading and Yard Management Systems
- Strong computer, hardware, software, and analytical skills
- Proven ability to assess business needs and translate them into relevant solutions
- Strong understanding and knowledge of the principles and practices associated with packaged and/or SaaS applications.
- Experience installing, configuring, documenting, testing, training, and implementing new applications and systems
- Knowledge of agile methodologies and frameworks such as Kanbanpreferred
- Strong proficiency in estimation and planning
- Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook), Visio, Teams, .Net and Web Service Development experience preferred
- Oracle and SQL Server DBMS experience preferred
- Effective communicator with the ability to maintain a cohesive team
- Strong verbal, written, listening and presentation communication skills
- Strong organizational skills and attention to detail
- Ability to work with employees at all levels of the organization
- Demonstrated proficiency in conflict resolution
- Ability to track and remove impediments
- Demonstrated problem solving techniques and strong analytical skills
- Solid interpersonal skills with the ability to work as part of a collaborative team across the organization
- Ability to adapt to a continually changing business and work environment and manage multiple priorities
- Demonstrated critical thinking and decision-making skills
- Excellent analysis and problem-solving skills
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