The Building Service Technician I - Apprentice is an entry-level position in the Trades Apprentice Program. The Apprentice will develop a specified level of skill and proficiency in the execution of duties related to general maintenance and repair at Dartmouth College. This role will participate in instructor-led and on-the-job training for up to two years.
Performs maintenance and repairs on Dartmouth College academic and administrative buildings, structures, fixtures, and utilities, both on a scheduled work order basis and in response to emergencies. This work is carried out under general or direct supervision, utilizing a variety of trade practices associated with the Equipment Maintenance Shop. Tasks range from simple to more complex, depending on the level of supervision required. Work location may be anywhere on the Dartmouth campus.
Required Qualifications - Education and Yrs Exp:
High School or equivalency
Required Qualifications - Skills, Knowledge and Abilities:
High school graduate or equivalent.
Mechanically inclined with a desire to obtain experience and knowledge of mechanical, electrical, and plumbing (MEP) systems and controls.
Valid driver's license and be qualified under the terms of the Dartmouth College Driver Safety and Motor Vehicle policy
Ability to use common hand tools such as screwdrivers, hammers, wrenches and power tools, including drills, hammer drills, reciprocating saw
Ability to follow oral and written instructions and work independently under minimal supervision, exercising sound judgment and applying problem-solving solid skills.
Ability to learn Dartmouth College construction standards.
Strong customer service and good communication skills; ability to communicate work to be performed with college employees and building occupants.
Computer skills include basic word processing, email, and spreadsheets. Smartphone skills to use vendor software for programming various basic electric components.
Ability to analyze and evaluate issues and develop creating responsive solutions.
Ability to document and record issues and procedures.
Ability to perform demanding physical activity, work at heights and perform tasks requiring manual dexterity under physically difficult and strenuous conditions.
Is capable of participating in the College's respiratory protection program and responding to alarms, including potentially hazardous environments.
Willingness to work overtime when required.
Willingness to obtain further (vendor) training, whether online, locally, in person, or remotely.
Must have completed the following training before performing work to which the training relates:
Driver Safety- Electrical Safety-related work practices
Lock-out/tag-out
Respirator training
Fall Protection
Working in confined spaces
Laboratory safety/hazardous waste management training
Asbestos awareness training
Bloodborne pathogen training
Department Contact for Recruitment Inquiries:
Sara Robbins, Director of HR, Learning & Development
Department Contact Phone Number:
603-646-3608
Department Contact for Cover Letter and Title:
Sara Robbins, Director of HR, Learning & Developmen
Equal Opportunity Employer:
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check:
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?:
Yes
Special Instructions to Applicants:
UNION POSITIONS ARE AVAILABLE TO SEIU UNION MEMBERS ONLY DURING THE FIRST WEEK OF POSTING. AFTER ONE WEEK OF POSTING, IF THE POSITION HAS NOT BEEN FILLED INTERNALLY, IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY. OPEN TO UNION MEMBERS ONLY FROM 12/16 THROUGH 12/22
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Must successfully complete all Trades Apprentice Program components, including 288 hours of instructor-led training, hands-on learning, and on-the-job experience. Progress will be assessed throughout the program, and employees must demonstrate proficiency in required areas to advance. The program duration may be shortened based on prior work experience or the ability to master the required skills quickly.
Description:
Training Expectations
The apprentice will assist senior trades professionals, such as Building Service, HVAC, and Plumbing Technicians, in project and repair work to gain hands-on experience. This includes requesting work orders, advising the supervisor of materials/services required for repairs, and assisting senior trades in project/repair work to further knowledge. As they progress through the program, they will perform this work independently.
Communicates directly and respectfully with building occupants who may be inconvenienced or affected by scheduled work.
As the employee progress through the apprentice program, they will begin working independently in the following tasks:
Following established procedures to perform prescribed preventive maintenance and reactive tasks on Dartmouth College buildings, equipment, and utility systems. For example: checks plumbing and heating systems for leaks, defects in equipment, and malfunctions; lubricates moving parts of equipment; replaces worn/corroded parts such as belts and pulleys, filters, wiring, fixtures, and controls; checks/replaces fluid in hydraulic devices, etc.
In response to assigned work orders, working with peers and senior building service technicians, performs scheduled preventative maintenance, reviews equipment operation and impact to associated equipment and systems.
Independently performs a variety of tasks related to the upkeep of Dartmouth College buildings, structures, and associated fixtures and utilities, i.e., repair/replace damaged electrical fixtures and controls; repair/replace plumbing fixtures, piping, or fittings; install/repair radiators and associated piping, valves, fittings, and equipment.
Develop skills by working with senior building automation technicians to respond to and minimize all Energy Management System computer alarms and adjust as necessary. Adjustments may be physically at the field devices and/or using the control software to correct.
Develop skills by observing and assisting peers in performing response, problem diagnosis, and repair in response to alarms or calls from administrators, staff, and faculty.
Develop proficiencies in the campus work order system Planon. Technicians should be able to create, manage, and close work orders in Planon Mobil and desktop
Description:
Learning from senior technicians
Learns from senior technicians via working with and understanding procedures:
For example, receive clear and concise instructions from senior technicians and learn through constructive input from coworkers performing work.
While performing maintenance and repair work, learn the procedures and reasoning behind the actions.
Develop skills by observing and assisting peers and senior technicians.
Description:
Working Conditions
Works from ladders, scaffolds, lifts, and platforms.
The work requires bending, kneeling, standing, climbing, and working in stretched, cramped, or awkward positions.
Work involves lifting, carrying, or holding objects weighing up to 80 pounds.
Work is performed indoors, outdoors, in harsh weather, in dirty or smoky areas where fumes are present, and in underground manholes.
Is exposed to cuts, bruises, and more severe injuries working on ladders, scaffolds, etc.
Work involves wearing special or protective clothing, such as aprons or overalls, gloves, goggles, and earplugs.
Description:
Working Environment
Laboratory settings
Commercial kitchen settings
Mechanical/electric rooms
Ladders/staging
Roofs
Private offices/public spaces
Description:
Culture and Employee Belonging
We are actively striving to make Campus Services a desired place to work in the Upper Valley, a place where people feel welcomed, where they can be their authentic selves, be heard, and feel accepted. We want this culture to be felt by those who receive our services. The way we treat one another should be the same way we treat our customers.
Demonstrates a commitment to inclusion, and cultural awareness through actions, interactions, and communications with others.
Participates in division wide CEB initiatives and training, including promotion of the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability and Respect).
Willingness to foster a growth mindset in the areas of improving culture and inclusion across the division.
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Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.