The Technical Sales Specialist (TSS) is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD) of Thermo Fisher Scientific. This is a Presales focused role with the primary responsibility for selling and supporting High Pressure Liquid Chromatography Products within the assigned geography. In line with the strategic objectives of CMD, the purpose of this role is to improve the business potential by working collaboratively with the Account Managers (AM) within the geography to increase and sustain revenue growth of the LC product line. In addition to achieving their own product specific targets, the TSS supports their sales colleagues by providing technical expertise, competitive positioning advice and strategic guidance on growing the product line success for both new and existing accounts. The TSS reveals and elevates the customer's interest in the products and drives the Thermo Fisher Scientific value proposition from sample to knowledge.
Key responsibilities:
Selling Agility
Identifies and prioritizes new client opportunities and sales potential for the result of growing business; Coordinates actions to enhance market penetration
Conducts prospecting and demand generation activities by acting as a product thought-leader at technical forums, seeding market awareness, and establishing relationships with KOLs
Deeply understands account organizations and has the ability to develop trust and valued relationships with major decision makers; clarifies goals and reaches agreement while maintaining the interests of all parties.
Supports Account Managers with strategy development and execution. Acts as trusted advisor for key contacts within an account and brings in technical authorities as needed to advance the solution process
Drives Growth
Shares the voice of customer towards the Business Unit. Also attends technical visits to Business Unit manufacturing and R&D sites; Supports new Product Introduction (NPI) prospects within territory to improve adoption rates and revenue return
Supports the sales funnel and forecast in collaboration with commercial sales teams. Consults with key account managers and internal collaborators on forecasts for new and existing business; works on strategies to achieve sales goals and metrics. Builds value proposition with customers.
Uses Thermo Fisher Scientific's sales tools to effectively handle the accounts, opportunities, pipelines and forecast in an accurate and timely manner
Maintains awareness of competitor and industry activity; Introduces new products and services as available
Leadership
Works adeptly in a team selling environment engaging the Account Managers and correct internal company resources to solve customer challenges
Leads collaboration and coordination with overlay-/ field application-/ lab application/ and IES specialists (as well as any other internal partner) to provide technical expertise
Represents CMD at knowledge-based seminars and customer experience workshops.
Provides training and coaching to Account Managers to improve confidence in selling to customers as well as competitive positioning
Minimum Requirements/Qualifications:
3 years of sales experience in analytical instrument market.
Consistent track record of sales achievements in a relevant market and leading complex, high-value accounts
Masters' degree in science or equivalent work experience
Business insight of industry sector, markets, key trends and potential challenges preferred
A sales "hunter" with a commercial mindset, strongly motivated by desire to win new business, with proven relentless pursuit of opportunities
Strong interpersonal, oral and written communication, and presentation skills
Fluent in English and other languages as need in the assigned region
Demonstrated commercial excellence working in matrix environment
Computer proficiency in MS Office, CRM
Ability to travel to customer locations up to 80% including overnight travel
Compensation and Benefits
The salary range estimated for this position based in Illinois is $80,000.00-$111,000.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards