Retail Lending Support Lead at Merchants Bank in Winona, Minnesota

Job Description:

Merchants Bank has an opening for a Retail Lending Support Lead.  This position can work from any of our Merchants Bank locations in MN and WI.

Duties include overseeing and participating in the underwriting, processing, and loan documentation fulfillment processes for consumer loans and credit card applications received via Universal Bankers, Credit Card Staff, and Online.  This supervisory position will direct, oversee, and assist with training, development, documentation and implementation of consistent processes and procedures, and work in cooperation with other departments to provide consistent, exceptional customer experiences. 

Must have excellent communication and leadership skills.  10+ years of proven success in consumer lending including second mortgage activity required. 

Please apply in person at Merchants Bank, online at www.merchantsbank.com/careers.  Questions can be emailed to hr@merchantsbank.com.  Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Job Summary:

This position will be responsible for overseeing and participating in the underwriting, processing, and loan documentation fulfillment processes for consumer loans and credit card applications received via Universal Bankers, Credit Card Staff, and Online.  Must have a thorough understanding of consumer loan documentation; understand and adhere to loan policy; understand and adhere to regulatory compliance, understand required disclosures and reporting.  Ability to train and mentor direct reports to advance their job knowledge and assist in achieving career goals.  This individual will direct, oversee, and assist with training, development, documentation and implementation of consistent processes and procedures, and work in cooperation with other departments to provide consistent, exceptional customer experiences.   Priority must be given to providing exceptional customer service.  Work collaboratively with retail sales staff in a fast, efficient manner, and if needed, in an advisor capacity.      

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