Our Mission: We coach and support students from low socioeconomic backgrounds to prepare for and graduate from college as transformational leaders in order to forge a just and equitable society. College Success Foundation believes in respecting, upholding, and reflecting diversity and is committed to becoming an anti-racist organization. By leading with equity, and utilizing an anti-racist lens in our work, we center diversity, equity, and inclusion in everything we do. We believe students win when we have a high-performing culture that is committed to eliminating barriers to student achievement. Our passion is fostering educational equity, making college accessible and affordable to underserved students from low-income families.
POSITION SUMMARY The Program Manager provides regional direction and leadership to the College Success Foundation's (CSF) student support services in middle school, early high school, and later high school programs. The position supervises a team of school-based staff who provide services and activities that contribute to students' enrollment in college following high school graduation. The role oversees day-to-day program operations, service delivery as well as partnerships with school and community partners.
PRIMARY DUTIES AND RESPONSIBILITES The items listed in this section are the primary duties and responsibilities for this job and do not represent an exhaustive list. Our organization is dynamic and therefore duties may change based on business necessity; however, any new duties will remain within the scope of the job.
Manage the day-to-day personnel and program management to include but not limited program initiatives, training, staffing/recruiting, time and attendance, performance management process, and event planning. Recommends salary adjustments, transfers, promotions and corrective action measurements, as necessary or required.
In conjunction with Director of Programs, manage and administer adopted site budget in a cost-effective manner. May be required to participate in the preparation of the annual budget.
Reviews ongoing performance results to targets. Takes corrective measures with authorization and escalate as needed.
Keeps Director(s) promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
Manage collaborative efforts with teachers, principals, colleague access providers and community-based organizations to promote college opportunities for students. May be required to facilitate programming at new sites to meet the demands of the organization.
Collaborate and work closely with, but not limited to office staff, program staff, national office, Director of Programs, CSF National Program Directors, Executive Directors on initiatives or matters that will have a direct impact to the regional site or the Foundation.
Manage, sustain and deliver on program development initiatives, scholarship programing partnerships, and partner-sponsored events.
Ensures fidelity of student and program data by overseeing data collection practices that are accurate, timely and in accordance with CSF policy.
QUALIFICATIONS Education and Experience The items listed below are the minimum requirements for the job and are relevant to this position. The organization values both work experience and education and realizes that individuals take different paths to acquire knowledge.
Bachelor's degree in education or social work preferred.
A minimum of 5 years of experience in fields such as education, youth development, or policy work.
Five years prior supervisory or management experience highly desired.
Any equivalent combination of education and experience that provides the necessary qualifications to successfully perform the duties of the position will be considered. Knowledge and Skills
Excellent organizational, project management and administration skills.
Ability to multi-task while responding to multiple priorities and work well under pressure.
Skills in Customer Relationship Management (CRM) systems.
Outstanding interpersonal, oral and written communications skills.
Ability to commit to the protection of confidential information.
Microsoft Office365 (Word, Excel, PowerPoint, SharePoint and Outlook).
Budget and fiscal discipline.
Utilize proactive approaches to problem-solving with decision-making capability.
Ability to work independently and identify and solve problems, while seeking guidance and assistance as needed.
Ability to facilitate meetings, build consensus, and speak in public.
Preform as a team player with a collaborative work style, positive attitude and the ability to periodically work a demanding schedule.
Organizing, performing, and prioritizing multiple tasks with excellent attention to detail.
Handle a variety of tasks and projects on an ongoing basis, including meetings with staff, students, school personnel, parents/guardians, Foundation staff and other community resource persons.
Utilize proactive approaches to problem-solving with decision-making capability.
Build relationship with diverse stakeholders, including staff and external partners.
Be a "self-starter", able to work independently while observing and complying with all standards of the supervision personnel and relating programs and services of the employer.
Attend and participate in community functions, all CSF events and programs that will enhance the visibility of our programs.
Works collaboratively with CSF staff, colleagues, and other partners.
Commitment to diversity, equity, and inclusion, respecting individual differences, and serving diverse populations.
Initiative to learn and enhance skills that promote equity and an understanding of oppression and its impact on underserved populations.
Professional Certifications and Licenses
First Aid and CPR certificate preferred.
Mental Health First Aid certificate preferred.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the primary duties and responsibilities of this job. The College Success Foundation is committed to fostering an organizational culture that is diverse, equitable, and inclusive. Therefore, if a reasonable accommodation is required to fully participate in the interview process or to perform the primary duties and responsibilities of this role, please contact Human Resources.
While performing the duties of this job, the employee is regularly required to:
Operate office equipment such as a computer and printer/copier.
Communicate information and ideas to create understanding and exchange accurate information.
Sitting or standing for extended periods of time.
Frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds.
Perceive, inspect, and assess data at close range.
WORK ENVIRONMENT
This position requires Washington state residents if assigned in a Washington based location. If this position is assigned in a District of Columbia based location the resident must reside in the District of Columbia.
Uses collaborative software for communicating with others and attending virtual meetings.
Frequent travel is required, including some evening and weekend events.
Reliable transportation is required.
CONDITION OF EMPLOYMENT The position may change based upon the needs of the program and/or organizational needs and available funding. In compliance with federal and state regulations, College Success Foundation maintains a drug free environment and all successful applicants must pass a drug screen prior to hire.
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.