Overall Purpose: Responsible for Authorized Retail sales productivity across 20+ doors with day to day interactions from the Authorized Retail stores up through their Sales VPs including Principles for the Local Authorized Retailers. Will develop and attain AT&T sales objectives by partnering with authorized retail district management for a geographic area. Achieves sales objectives by innovating and creating outside growth strategies around our AT&T products and services.
Key Roles and Responsibilities:
Exceed targeted attainment, drive year over year store level growth and grow door productivity to AT&T Retail performance
Drive sales results, establishes target interlock for geographic area; share best practices with the Authorized Retail district manager and above
Implements strategic and tactical programs to grow AT&T business inside and outside the retail walls. Effectively partner with Authorized Retail management to maximize efforts around the door swings both ways.
Responsible for driving FirstNet, BAT and Win Local activities within the district
Notes effectiveness of strategic plans for sales growth, reviews and makes recommendations
Works in partnership with Authorized Retailer to improve the customer experience
Inspect district and retail location(s) plans as to how they will grow their business outside the walls of retail. Reviews effectiveness of the execution of all strategic plans and makes recommendations to District Manager or above
Develops and shares sales best practices, tools, programs and organization support needed to ensure productive relationships and sales growth
Collaborates with ATTR leadership regarding "out of the store" sales activity and partners with their Authorized Retailer to determine activities to use in their district
Delivers accurate forecasts, achieves monthly, quarterly and annual goals, and conducts weekly and monthly alignment meetings with District Managers
Analyzes business reports to identify trends and adjusts strategic and tactical programs as needed; reports findings to district and store management
Assures optimization of available resources to meet and/or exceed sales objectives
Works in partnership with cross functional organizations to develop sales effectiveness.
Assists with preparation for Ops Reviews and is involved with creating action plan based upon the results of the Ops Review
Ensures training objectives and quarterly trainings for the district and the retail location(s) meet and exceed expectations. Inspecting that training knowledge was retained
Education: Typically, Bachelor's degree
Experience: 1 to 5 years retail, customer facing, sales experience, 2 years sales management experience preferred.
Supervisory: No
Our Lead Retail Indirect Sales Managers earn between $95,600 - $143,400 in annual salary plus $34,000 in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected.
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiatives for Hiring Ordinance, and the California Fair Chance Act.
Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment.
Contact with Customers/Candidates/Clients
Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable)
Handling/Proximity to Sensitive Information
Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. #ConnectingOurCommunities
Weekly Hours: 40
Time Type: Regular
Location: Tustin, California
Salary Range: $95,600.00 - $143,400.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.