Senior Client Service Representative - Employee Health and Benefits at MMC in SCHAUMBURG, Illinois

Job Description:

About Marsh McLennan Agency Midwest



Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.



A day in the life.



As a Senior Client Service Representative, your primary focus is providing exceptional client service. You will oversee insurance programs, manage transactions, update client information, and negotiate coverage terms. Collaborating closely with the account servicing team, you will also address inquiries, maintain data integrity and interpret complex documents.



Our future colleague.



We'd love to meet you if your professional track record includes these skills:

• 2+ years' experience working with insurance products and employee benefits at an agency or related company


• Excellent written and verbal communication skills to effectively service customers


• Being a self-starter; a highly organized problem solver with good time management skills to meet deadlines


• Detail orientation and handling a wide variety of tasks


• Proficiency with Excel Spreadsheets, Word Documents, and ability to navigate Agency Management Systems


• Reading andinterpreting complexdocuments,such as insurancepolicies, applicationsand proposals.


• Ability to work on a fast paced, high-energy team while maintaining a positive attitude

These additional qualifications are a plus, but not required to apply:

• Life & Health license preferred, or ability to obtain within 90 days of employment


• BS/BA in Business, Insurance or related field

We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.



A Great Place to Work. A Great Place to Perk.



Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:

• Medical, dental, vision, 401K benefits and more


• The flexibility to work at home or an office, based on your discretion and schedule


• Start with 20 days of paid time off


• A paid day off to volunteer and company-organized volunteer events


• Up to $1,000 per year in matching charitable donations


• Up to $750 per year in wellness rewards


• All the nitro cold brew coffee and sparkling water you can drink


• A company-wide mentality that you can never appreciate your co-workers too much

Who You Are is Who We Are



MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.



Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.



To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw


Follow us on social media to meet our colleagues and see what makes us tick:


• https://www.instagram.com/lifeatmma_midwest/


• https://www.facebook.com/MMAMidwest


• https://x.com/MarshMMAMidwest


• https://www.linkedin.com/company/marsh-mclennan-agency


#MMAMW


#MMAEHB


We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and a comprehensive well-being platform. The base salary range for this role is $40,230 to $74,865. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. Apply Now