Academic Program Coordinator for Intercultural & Global Experiential Learning - LAS SAAO at University of Illinois in Urbana, Illinois

Job Description:

Academic Program Coordinator for Intercultural & Global Experiential Learning



LAS International Programs



College of Liberal Arts & Sciences



University of Illinois at Urbana-Champaign


The College of Liberal Arts & Sciences is home to 15,000 students; 1,300 faculty and staff; and over 186,000 alumni. The college is home to more than 65 units and 70 plus majors. LAS is a diverse and dynamic place made up of incredible people doing impactful work every day at the heart of the university.


The LAS Student Academic Affairs Office (SAAO) supports the academic, personal, and professional development of every student. Through collaborations across academic advising, academic achievement program, career services, first year experience program, honors program, and international programs, we support students, promote inclusive dialogue, recognize diverse experiences, and encourage them to design experiences that enable their success.



Job Summary

As a member of the College of Liberal Arts & Sciences International Programs (LASIP) team, the Academic Program Coordinator for Intercultural & Global Experiential Learning is responsible for the development, coordination, and enhancement of programs that promote intercultural understanding and global engagement among students, including the Global Leaders Program and its signature event the Social Innovation Forum, and the International Student Advisory Board; serve as a subject-matter expert and programming support for LAS off-campus and international experiential learning initiatives in LASIP and the LAS Student Academic Affairs Office (SAAO). The incumbent shares in GLP's mission to create inclusive and equitable environments that transform students and communities through cross-cultural collaboration, dialogue, and human-centered community building.



Duties & Responsibilities



• Administer all levels of assigned program activities, such as Global Leaders Program, including program application brochure creation and maintenance in the online study abroad administration database (TDS), program budget creation and monitoring, staying current on on-site student support and accommodations services, and managing relations with relevant international, domestic, and on-campus partners.


• Evaluate and implement changes to current education abroad administration policies, practices, and procedures and document individual program management guides for each program within the assigned portfolio).


• Create and maintain records of current and potential internship placements, alumni achievements and career pathways, and student-centered resources for the GLP capstone project.


• Stay current on trends and best practices in global education and experiential learning; develop and deliver workshops, seminars, and training sessions on intercultural competence and global experiential learning to assist faculty and staff planning programs such as LAS Honors, Campus Honors 'study away' courses, and field based learning. In adherence with industry and campus standards, develop best practices for LAS faculty and staff, as well as LAS International Programs study abroad programs engaging in intercultural and or experiential-learning activities. Coordinate intercultural learning outcomes assessment projects, using intercultural development tools such as the IDI, and GPI.


• Serve on relevant campus and college-level committees dealing with global education initiatives.


Student Support & Advising


• Advise current and prospective students on program requirements, application process, scholarships, travel planning and logistics, and personal concerns for the Global Leaders Program and other programs as assigned.


• Maintain walk-in and by-appointment student advising hours. Respond to student inquiries by email, phone, and through virtual and in-person advising sessions. • Develop and revise informational materials, websites, resources, handbooks, and other student-facing content.


• Conduct informational sessions and assist with pre-departure orientation for all student, staff, and faculty participants in program travel.


• Promote the Global Leaders Program and the Social Innovation Forum (and other LASIP programs) at student recruitment and yield events.


• Support the LAS International Student Advisory Board and its activities, including weekly meetings, outreach, and engagement activities during LAS Lift Off, Quad Days, Illinois Abroad Day, LAS International Programs Study Abroad Fair, and other student-centered events.


Community Partner and Faculty Relations


• Identify local community partners for design challenge themes each year.


• Provide an orientation for community partners and mentors before the kickoff in the fall and spring semesters.


• Act as the primary community partner liaison for GLP staff and student teams.


• Recruit faculty members to instruct/facilitate courses and workshops across the four-year program.


• Represent LASIP at on-campus events such as LAS Lift Off, Illinois Abroad Day, LAS Study Abroad & Global Opportunities Fair, and Pre-departure & Re-entry programs.


Other duties as assigned to further the mission of the unit.



Required Qualifications



Bachelor's degree.


A total of two (2) years experience in education, training and/or work experience coordinating international programming, experiential learning, student development and/or community engagement in higher education or a professional organization.



Preferred Qualifications



All degree background will receive full consideration. Preference will be given to those with degrees in the liberal arts and sciences.


Master's degree.

One (1) year experience specializing in coordinating support (teaching assistants, interns, instruction, administrative) in student leadership development and community engagement initiatives; Knowledge of and/or experience in using design frameworks to
address social challenges; Experience collaborating with faculty members to design and/or implement courses; an International experience that consists of a service-learning or community outreach component; Experience living/working/studying abroad; Effective project management experience; professional fluency in English and at least one other language, preference for Chinese, Korean, Japanese, Arabic, Kiswahili, Portuguese, or Spanish.



Successful candidates will have:

• Excellent organizational, communication, interpersonal, and assessment skills.
• Knowledge of academic skills and student development issues associated with undergraduate student populations, especially those that require enhanced advising and academic skills support.
• Excellent intercultural skills and a commitment to inclusive practices.
• Demonstrated ability to work from a strengths-based advising perspective.
• Demonstrated ability to track and assess student academic progress.
• Graduate studies in or similar demonstrated interest in issues in undergraduate education or student development.
• Excellent ability to work independently, as well as collaboratively, with a wide range of on-campus and off-campus constituencies.
• Successful candidates will demonstrate a working level of proficiency in the following competencies: • Facilitating Student Development, Success, and Outcomes: Ability to work developmentally with students; ability to promote student learning, development, and success by applying varied advising approaches to diverse individual student situations. • Communicating for Effective Relationships: Knowledge and application of communication techniques (including listening skills) and relationship-building skills to work with a variety of individuals and groups in a constructive and collaborative manner. • Communicating Complex Concepts: Knowledge and use of summarization and simplification techniques to explain complex concepts in simple, clear language appropriate to the audience. • Using Resourcefulness and Good Judgment: Ability to apply past experience and analysis of information to arrive at sound and timely conclusions. • Planning and Organizing: Ability to mobilize time and other resources to get things done. • Valuing Diversity, Equity, Inclusion, and Belonging: Ability to work with a variety of individuals in a constructive and civil manner while appreciating the unique contribution of individuals from varied cultures, race, creed, color, national origin, age, sex, disability, sexual orientation, and gender identity.

Appointment Information


This is a 100% full-time Civil Service 5002 - Program Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible after the deadline date. The budgeted salary range for the position is $60,000 to $72,000. We strive to provide a competitive salary, considering factors such as available market data, internal equity, candidate experience and qualifications, collective bargaining agreements, and budget constraints. The final salary offer will be determined through a thorough assessment of these elements. Sponsorship for work authorization is not available for this position. This position is eligible for a hybrid work schedule (remote work and in-person work in Urbana-Champaign each week) after 6 months, per the University of Illinois workplace flexibility guidelines- https://cam.illinois.edu/policies/hr-87-2/


For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx .



Application Procedures & Deadline Information


Applications must be received by 6:00 pm (Central Time) on January 13, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting nd upload your cover letter, resume (months and years of employment must be included), and names/contact information for three professional references. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact lascollegehiring@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify .


The University of Illinois must also comply with applicable federal export control laws and regulations and, as such, reserves the right to employ restricted party screening procedures for applicants.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal , or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu .

Requisition ID: 1028200
Job Category: Professional and Administrative
Apply at: https://jobs.illinois.edu


Apply Now