Job Description:
RESPONSIBILITIES:
Overview:
In this role, you will be responsible for resolving Company hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of Company customer's data centers.
Tasks include, but are not limited to:
- Analyzes, troubleshoots, and resolves issues within IT infrastructure including Company Enterprise systems, servers, storage, and networking
- Field Support Engineer will provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation
- Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities
REQUIREMENTS:
- 3-5 years of technical experience and a Associates degree or equivalent degree in Computer Science or related area of study; Without a degree, two additional years of relevant professional experience (5-7 years in total)
- Demonstrate hands-on practical knowledge of systems and policies
- Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting
- Must have a basic understanding of Storage theory, Server layout and Network concepts
- Requires good understanding of the general/technical aspects of the job
- Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand
- Must possess professional written and verbal communication skills
- Must be organized and able to document daily activities
- Must maintain successful communication and working relationship with management & peers of all levels
- Teamwork and interpersonal skills
- Must be willing to work outside of standard business hours and weekends
- Must be willing to travel for out of state projects
- Able to perform high volume/low impact tasks in an efficient and knowledgeable manner
- Able to proficiently perform data center support tasks with little guidance
- Linux, Virtualization and Windows Server experience a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
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