Job Description:
RESPONSIBILITIES:
Summary:
Accelerating delivery while embedding consistency and quality are key objectives to improving ISD delivery. This is only possible with the broad adoption of a knowledge management platform that is intuitive and makes it easy to share, discover, and re-use IP. Today, our knowledge management platform misses that mark from the perspective of end-users within ISD, and needs to be addressed with the help of a UX expert.
Background and Context:
Delivery IP and Delivery Acceleration have been identified as two of the marquee pillars for driving success withing ISD. Knowledge Management is an essential function to support these initiatives as it is the cornerstone of driving IP discovery and re-use, and therefore an increase in speed, quality, and consistency in delivery.
Objectives:
- Create a knowledge management platform experience that is intuitive and streamlines IP identification
- Simplify IP the discovery and identification process
- Encourage and drive IP re-use in delivery
- Foster a space for consistent collaboration and dissemination of IP
The UX Designer will be responsible for conducting UX research sessions with a variety of target end-users. The activities of this workstream will include:
- Understanding if the users have adopted the new system; If not, why?
- What would a knowledge management platform the is intuitive, simple, and value-adding look like (with an emphasis on IP discovery and re-use)
- What would the overall user flow (e.g. user stories) look like for you?
- What information is required for you to effectively search for IP and know if it is useful (quickly)?
- Creating wireframes to visualize this user experience
- Feedback loops on the wireframes with the interviewees
REQUIREMENTS:
- To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
- Relevant education and/or training will be considered a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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