IT Field Support Technician (Remote - TX) at Tanager Inc. in Dallas, Texas

Job Description:

Tanager, Inc., an information technology company which provides quality products and services to our customers is seeking a key contributor to join our team as a full-time IT Field Support Technician. This position involves providing field technician services to one of our fortune 500 hospitality customers



This is a remote position. It will involve up to 75% travel.
Wage Range: $28.00/hr to $35.00/hr
Benefits include: Medical, Dental, Vision, Life Insurance, LTD, STD, Tuition Reimbursement & Professional Training Assistance, PTO, FTO & Holiday Pay




Essential Functions:

• Responsible for troubleshooting products for required repairs


• Responsible for supporting new property installations and training


• Responsible for troubleshooting and installing computers, laptops, printers, and communication interfaces


• Regular and reliable attendance


• Responsible for completing other project related work as assigned

Qualifications:

• Willing to travel up to 75% of the time, generally 3 weeks a month


• Must be able to be issued an airline ticket


• Must be willing to travel by plane


• Experience in information technology repair and maintenance


• General computer skills required


• Microsoft Office experience preferred


• Must have good communication skills, both verbal and written


• Physical requirements include an ability to bend, squat, walk with heavy equipment, and lift roughly 65 pounds


• Valid driver's license

Required Experience:

• 3+ years' experience performing field technician support services
  
  


• Experience traveling nationwide to client sites in support of customer requirements
  
  


• Unix Experience (including basic troubleshooting & shell scripting)
  
  


• Experience troubleshooting ethernet and serial devices
  
  


• Experience performing site surveys for LAN installs/updates
  
  


• Experience testing LAN cables and identifying network paths/locations
  
  


• IT experience in the hospitality industry is a plus

Education:



Bachelor's degree in IT field preferred.



EOE/AA/M/F/Disabled/Vet

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