SALESFORCE ADMINISTRATOR at University of Pennsylvania in Philadelphia, Pennsylvania

Job Description:

Duties: The Salesforce Administrator will be responsible for a 100+ and growing user-base. Liaise with all Business Units and cross-functional teams to provide Salesforce including Sales Cloud platform support, and assist with driving adoption throughout the organization. With attention to detail, a commitment to quality and a strong customer focus, continuously deliver business solutions while maintaining stability and security of existing functionality. The successful candidate must be passionate in supporting user adoption and increasing the business value of the implementation. Work with departmental technical colleagues to understand, analyze, and improve upon integrated business systems and applications. Work with a team of Salesforce administrators across the Wharton School to maintain and support the four org Wharton School Salesforce platform.

Qualifications: A Bachelor's degree and 4 years of experience, or equivalent combination of education and experience. 2 - 3 years of experience as a Salesforce Administrator required.


*Salesforce.com Admin (ADM201 and ADM211) certified (required).


*Ability to build and maintain Salesforce custom objects, formula fields, workflows, custom views, dashboards, and reports required.


*Must be self-motivated and a self-starter with the ability to handle multiple tasks and demands.


*Demonstrated ability to work in a collaborative environment to achieve agreed-upon objectives.


*Excellent written and verbal communication skills and the ability to communicate with all levels within the organization.


*Familiarity with one or more Marketing Automation platforms preferred.


*Knowledge of developing applications using Apex, Lightening and VisualForce preferred.


*Familiarity with SQL/SOQL required.

Reference Number: 07-30762

Salary Grade: E

Employment Type: Exempt

Org: Executive Education

Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Job Family: E-Information Systems/Technology