Business Services Specialist at Hawkeye Community College in Waterloo, Iowa

Job Description:

Do you enjoy interacting with people by answering questions and problem solving? Do you enjoy working in the accounting field, multi-tasking, and have excellent attention to detail? If so, Hawkeye Community College's Business Office has a great opportunity for you to join their team.

At Hawkeye Community College, the Business Office is team-oriented working in partnership with multiple departments across campus. They are passionate about serving Hawkeye's students, faculty and staff on a daily basis.

As the Business Services Specialist, you are responsible for providing customer service for students, staff and visitors. This includes receiving payments, resolving student/customer issues, answering questions regarding student accounts, and helping other employees with student-related or office duties as they arise. Additionally, you are part of a rotation at our front desk who greets and directs visitors as they stop in.

Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College's mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.

Important responsibilities and duties may include, but are not limited to, the following:

Anticipated schedule is Monday - Friday 8:00 am - 4:30 pm with occasional evening hours during the first two weeks of each semester.

Work is performed in an office setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty, staff and public in person, by telephone and computers.

Full-time, non-exempt position with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and tuition remission; and a choice of retirement programs-IPERS (defined benefit) or TIAA (defined contribution).

All application materials must be submitted by Sunday, January 12, 2025 by 11:59 PM CST.

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Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity. The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu, or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov.

If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.