Senior Program Manager at Persistent Systems LLC in Pinehurst, North Carolina

Job Description:

Job Description & Responsibilities

As a Senior Program Manager, you will be a critical member of the Persistent Program Team charged with supporting development efforts and fostering business growth through customer service. You will develop and execute a Technical Program Management Plan for DoD programs and other Government / Intelligence Operations / International/Non-Government agencies. You will play a pivotal role in communicating with external customers, and internal personnel at all levels regarding business case, strategic alignment, team progress, and technical solution approaches. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Field Operations, Product Management, Engineering, and Quality.

Position Responsibilities

• Providing senior-level program and technical leadership to achieve program goals and objectives that align with Persistents' Strategic objectives


• Developing and mentoring staff that are directly and indirectly aligned, and based at multiple locations


• Collaborating with technical team to resolve technical issues escalated from customer locations


• Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions


• Developing long-term customer relationships with program clients through managing and interpreting their requirements


• Maintaining and developing relationships with partner companies to ensure a cohesive network architecture


• Providing program plans that include scope, scheduling, cost inclusion, and performance


• Planning for risks which include developing strategies for dealing with potential risks


• Leading and supporting responses to RFI / RFP /White papers and other similar customer requirements


• Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives


• Working closely with Engineering by providing feedback from information gathered during program support activities


• Communicating Persistent Systems' solutions to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users


• Coaching and mentoring of direct/matrixed-assigned personal, e.g. Program Managers, Project Managers, and Project Specialists

Job Qualifications & Experience

Minimum Qualifications

• Bachelor's degree in Electrical, Mechanical, Aerospace Engineering, or Computer Science or equivalent demonstrated experience in one or more of these disciplines


• 5 or more years of experience in technical program management, including oversight of program cost, schedule, and performance for multiple efforts, each valued at $5M or higher


• 5 or more years of experience with Defense, Intelligence Community, or special operations communication systems


• PMP/PgMP or similar certification


• Level 3 DAU Program Management


• Understanding of technical concepts involving communication systems such as wireless, mobile IP, RF propagation with an understanding of hardware and software concepts


• Understanding of networking concepts such as IP routing and switching and VPN architectures


• Proficiency in software packages such as Microsoft Office and Microsoft Project


• Strong interpersonal and communications skills, written and verbal


• Attention to detail


• Experience developing high quality written artifacts such as responses to RFI's/RFP's/similar pre award deliverables, and formal client deliverables including contractual reports and other technical programmatic artifacts


• Must be available to travel up to 25% of the time


• Ability to obtain a Secret US Security Clearance

Preferred Qualifications

• Master's degree in Electrical, Mechanical, Aerospace Engineering, Computer Science, or Master's degree in Business Administration


• 10 or more years of experience in technical program management, including oversight of program cost, schedule, and performance for efforts valued at least $5M each


• Experience with US Air Force or similar communication programs from concept to delivery


• Prior Military or direct Government experience a plus


• Experience with wireless concepts such as MANET, Mesh, Ad-hoc, protocols and web architecture, with an understanding of hardware and software concepts


• Experience working directly with customers


• Experience working with customer organizations such as large sized Government entities


• Experience working with mid-size or larger Commercial organizations


• Experience with managing programs operating across multiple locations, with increasing responsibility


• Program transition and contract startup experience


• DoD Information Operations and Cyber Security experience


• Proficiency in technical software packages such as Microsoft Visio, Solidworks, and MATLAB


• Experience with industry standard project management analytical, and graphics software/tolls such as Microsoft Teams/Access/Visio, Adobe In Design


• Active Secret US Security Clearance

The base pay for this role can vary from $170,000 to $190,000 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts.

Company Overview

Headquartered in New York City since 2007, Persistent Systems, LLC is a global communications technology company which develops, manufactures, and integrates a patented and secure Mobile Ad Hoc Networking (MANET) system: Wave Relay®. The company's industry leading R&D team has designed wireless networking protocols to support their cutting-edge Wave Relay® system and technology. Wave Relay® is capable of running data, video, voice and other applications under the most difficult and unpredictable conditions. Their suite of products is field proven and utilized in Commercial, Military, Government, Industrial, Agriculture, Robotics, and Unmanned System markets.

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