Manager Patient Care - Clinical Support Team at Altru Health in Grand Forks, North Dakota

Job Description:

Location:

Altru Hospital


1200 S.Columbia Rd.Grand Forks, ND 58201


Pay Range: $104,915.00 - $167,918.00



Summary:

The Manager of Patient Care will be responsible for managing the daily operations of the department. This includes managing staff, coordinating patient care, and ensuring the smooth operations of the department. This position will oversee clinical staff including HUC, Sitters, RNs, LPN, Nurse Aids, and telemetry.



Essential Job Functions:

• Recruits, coaches, and manages staff, including setting goals and objectives and conducting performance evaluations.
  
  


• Coordinates patient care by managing patient flow and communicating collaboration with healthcare providers, and/or cross functional teams.
  
  


• Oversees the department's financial operations, including budgeting, productivity, and reporting.
  
  


• Ensures compliance with all relevant laws, regulations, and policies, including HIPAA and OSHA.
  
  


• Monitors the department's performance and quality metrics and implements improvements as needed.
  
  


• Fosters a positive and professional work environment for staff and patients.
  
  


• Handles patient inquiries and complaints in a timely and compassionate manner.
  
  


• Follows the chain of command process for nursing practice and/or clinical services.
  
  


• Performs other duties as assigned or needed to meet the needs of the department/organization.
  
  

Certification:

• Driver's License with Acceptable Driving Record | Driver's License - Current State Licensed | Prior to Start Date
  
  


• Basic Life Support (BLS) | American Heart Association (AHA) | Within 90 days of Start Date | Learning Management System
  
  

Additional specialty certification/training as preferred by the work area:

• Emergency Services: ACLS and PALS within 90 Days of Start Date
  
  


• Family Care: PALS within 90 Days of Start Date
  
  


• Family Birthing/NICU: NRP within 6 months of Start Date
  
  


• Patient Flow: ACLS and PALS within 90 Days of Start Date
  
  

Education:



• Required: Associates - Business- OR -Associates - Healthcare
• Preferred: Bachelors - Business- OR -Bachelors - Healthcare- OR -Masters - Business- OR -Masters - Healthcare



Work Experience:



• Required: A minimum of 5 years Related Experience



Physical Demand
s :



• Sit: Frequently (34-66%)
• Stand: Occasionally (5-33%)
• Walk: Occasionally (5-33%)
• Stoop/Bend: Occasionally (5-33%)
• Reach: Occasionally (5-33%)
• Crawl: Not Applicable
• Squat/Crouch/Kneel: Rarely (1-4%)
• Twist: Occasionally (5-33%)
• Handle/Finger/Feel: Continuously (67-100%)
• See: Continuously (67-100%)
• Hear: Continuously (67-100%)



Weight Demands:



• Lift -Floor to Waist Level: Sedentary (< 10 pounds)
• Carry: Sedentary (< 10 pounds)
• Push/Pull: Sedentary (< 10 pounds)
• Slide/Transfer: Sedentary (< 10 pounds)



Working Conditions:



• Indoor: Continuously (67-100%)
• Outdoor: Not Applicable
• Extreme Temperature: Not Applicable



Driving Requirement Definitions:

• 
  Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.


• 
  Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.


• 
  Occasional Drivers: Persons who drive from once per month to as frequently as once per week.


• 
  Infrequent Drivers: Persons who are generally not expected to drive.

Driving Requirement for this position:

Occasional Driver


Reference ID: R4958 Apply Now