Utility Billing Services Collector - City of Boise at City of Boise in Boise, Idaho
Posted in Other about 4 hours ago.
Job Description:
The City of Boise welcomes passionate and talented people who want to share our vision of creating a city for everyone, demonstrate drive toward fulfilling our mission in the community, and embody the values that are so important to our organization. The Public Works department is hiring for a Utility Billing Services Collector:
- Greets, responds, and contacts customers to collect past monies owed to the city.
- Prepares legal documents for use by legal and law enforcement in involuntary collection procedures.
- Monitors and reports on collection results.
- Reviews and makes recommendations for service suspension, legal action, assignment to collection agencies, or other appropriate action on uncollected accounts.
- Establishes and maintains customer accounts and processes payments.
- Provides information to customers on billing questions and the next steps for collection of bills.
- Work is performed under general supervision.
City employees enjoy a top-notch zero-premium healthcare option for you and your family. Plus, a retirement plan that provides a lifetime annuity, investment matching, a cash-incentive wellness program, public employee student loan forgiveness, paid parental leave, and more. Imagine that.
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