Technical Analyst II, Digital at Horizontal Talent in Minnetonka, Minnesota

Posted in Other about 4 hours ago.





Job Description:

About the Role:


We are seeking a detail-oriented and tech-savvy Digital Technical Analyst to join our team and contribute to the successful delivery of exceptional digital experiences for our customers. This role will play a crucial part in the re-platforming of our customer portal and enhancing core functionalities that empower customers to interact with our services effectively.


Key Responsibilities:

  • Collaborate closely with Product Owners, developers, and business stakeholders to gather, analyze, and document business requirements.

  • Translate business requirements into technical specifications and user stories.

  • Act as a liaison between business and technical teams, ensuring clear communication and alignment.

  • Participate in design reviews, code reviews, and testing phases to ensure quality and adherence to standards.

  • Monitor and analyze system performance, identify and troubleshoot issues, and recommend solutions.

  • Stay abreast of the latest digital technologies and industry best practices.

  • Contribute to the development and maintenance of technical documentation.


Qualifications:

  • Strong analytical and problem-solving skills with the ability to think critically and creatively.

  • Excellent communication, collaboration, and interpersonal skills.

  • Experience in gathering, analyzing, and documenting business requirements.

  • Familiarity with agile development methodologies (e.g., Scrum, Kanban).

  • Experience with data analysis and visualization tools (preferred).

  • Bachelor's degree in computer science, information systems, or a related field.


Bonus Points:

  • Experience with customer relationship management (CRM) systems.

  • Knowledge of API integrations and microservices architecture.

  • Experience with data analysis and reporting tools.


Benefits:

  • Opportunity to contribute to the development and enhancement of a cutting-edge digital platform.

  • Collaborate with a talented and passionate team.

  • Competitive compensation and benefits package.


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