Quality Assurance Analyst at Healthstream Inc. in Nashville, Tennessee

Job Description:

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

• Mission-oriented work
  
• Diverse and inclusive culture
  
• Competitive Compensation & Bonuses
  
• Comprehensive Insurance Plans
  
• Mental and Physical Health Support
  
• Work-from-home flexibility
  
• Fitness Center Reimbursements
  
• Streaming Good time off for volunteering
  
• Wellness workshops
  
• Buddy Program for new HealthStreamers
  
• Collaborative work environment
  
• Career growth opportunities
  
• Continuous learning opportunities
  
• Inspiring workspaces to collaborate and connect with other HealthStreamers
  
• Free employee parking at our Resource Centers in Nashville, Boulder and San Diego
  

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN, Boulder, CO, and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Overview

Works with the development team to design, develop and execute test plans for our proprietary software applications.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Designs, documents and executes manual and automated test cases for ongoing software releases and new software products
  
• Assists in all phases and types of software testing functionality testing, acceptance testing, regression testing, performance testing, browser compatibility testing, accessibility testing, automated testing, end-to-end and other types as required
  
• Works closely with development team to reproduce errors, identify issues and resolve problems
  
• Ensures that all bugs are documented, tracked and updated during the testing cycle using the bug documentation software
  
• Assists development team in diagnosing user problems and documents issues found
  
• Learns new test related tools to assist in QA testing (as needed)
  
• Assists in setup / configuration of QA Testing environments
  
• Relays pertinent defect information to QA/Development/Product team members
  
• Participates in Team Meetings to discuss team goals, tasks, and tools
  
• Performs related duties as required
  

Qualifications

Requirements

• Bachelor's Degree in Computer Science, Information Systems, or other related discipline preferred.
  
• 1-2 years experience in application testing required
  
• Knowledge of Agile software/web development methodology is preferred, but not required
  
• Experience with designing and writing automated test scenarios is preferred, but not required.
  
• Practical knowledge of relational database theory; experience with SQL Server Query Analyzer is a plus.
  

Qualifications

• Demonstrate excellent attention to detail, organization skills, and time management skills.
  
• Work independently with limited supervision, and as part of a team.
  
• Ability to communicate clearly and effectively with other team members.
  
• Experience using Selenium or Playwright
  
• Experience coding in a programming language Java or C#
  
• Experience using Postman
  

• Accountability - Taking responsibility for ones actions and the consequences that result from those actions
  
• Communication & Positive Presence - Listening attentively and respectfully; expressing thoughts and ideas effectively and conciselyboth verbally and in writing. Exhibiting a pleasant attitude
  
• Collaboration - Cooperating and working effectively with others in the pursuit of common goals
  
• Critical Thinking - Using sound judgment, logic, and common sense to identify efficient and effective ways of approaching problems or new initiatives
  
• Adaptability - Being flexible and continuing to function effectively during times of change
  
• Continuous Improvement - Keeping an open mind; seeking new ideas and ways of doing things to streamline processes and increase client/customer satisfaction
  
• Planning & Organizing - Appropriately prioritizing activities, scheduling time, and utilizing resources to complete tasks in an efficient and timely manner while paying attention to details
  
• Work Ethic - Setting high standards for ones work; taking care to ensure all aspects of work are completed accurately
  
• Customer Service - Treating clients/customers with a high level of respect and taking action in order to meet or exceed expectations and resolve problems
  
• Motivation - Highly motivated individual with a genuine interest in improving and creating solutions
  

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
  
• Paid Time Off
  
• Parental Leave
  
• 401k and Roth
  
• Flexible Spending Account
  
• Health Savings Account
  
• Life Insurance
  
• Short- and Long-Term Disability
  
• Medical Bridge Insurance
  
• Critical Illness Insurance
  
• Accident Insurance
  
• Identity Protection
  
• Legal Protection
  
• Pet Insurance
  
• Employee Assistance Program
  
• Fitness Reimbursement
  

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.